Marilyn Portela
Gainesville, FL *****
352-***-**** - *********@********.***
Skills
• Customer Service • Decision-making capacity
• Cash handling • Problem-solving
• Teamwork and collaboration • Positive attitude
• Work ethic and integrity • Reliability and punctuality Professional Summary
Professional retail worker with solid experience in customer service and cashier responsibilities. Skilled in managing transactions, resolving customer inquiries, and maintaining product knowledge. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude.
Work History
10/2025 to Current Team Associate
Dollar Tree – Gainesville, FL
Processed customer transactions efficiently using POS systems while maintaining accurate cash drawer.
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Provided exceptional customer service, addressing inquiries and resolving issues promptly.
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Assisted in unloading shipments, ensuring accurate stock placement and timely processing.
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02/2025 to 06/2025 Housekeeper
Holiday Inn Express Hotel – Gainesville, FL
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
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• Implemented inventory management system for cleaning supplies, reducing waste.
• Collaborated with front desk to address guest requests and concerns promptly. 01/2023 to 06/2024 Warehouse Worker
Wear Gloves – Ocala, FL
Conducted regular inventory checks to maintain accurate stock levels and reduce discrepancies.
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Streamlined order picking processes, reducing average fulfillment time while maintaining accuracy.
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Increased accuracy of inventory records through meticulous documentation and regular audits.
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06/2019 to 03/2024 Customer Service
DoorDash – Ocala, FL
Ensured quality assurance by maintaining precise delivery and client interaction records.
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• Optimized delivery times by effectively navigating routes with GPS technology. Addressed customer inquiries and confirmed order details through clear communication.
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08/2018 to 01/2021 Custodian/Housekeeper
BlueChip-Pros – Ocala, FL
• Ensured sanitary conditions by overseeing daily facility cleaning and maintenance.
• Developed efficient cleaning schedules through collaboration with team members. Maintained adequate inventory levels of cleaning supplies for operational efficiency.
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Education
06/1996 High School Diploma
Dewitt Clinton High - The Bronx, NY