Remote Hospitality Customer Service Specialist
Resume:
AMANDA HANNAH
SALES AND CUSTOMER REPRESENTATIVE
Dedicated and customer-focused professional with extensive experience in the food and
beverage industry, including roles as a waitress,
cashier/barista, and team member at a bakery and juice bar. Proven ability to deliver
exceptional service and create a welcoming environment for customers. Skilled in
multitasking and managing high-volume
situations while ensuring quality and efficiency.
Possess a solid educational background with an
Associate degree and certification in food handling, demonstrating a commitment to safety and best practices in food service.
CONTACT
**************@*****.***
503 Jefferson St
OBJECTIVE
Dedicated and detailoriented bakery clerk with
PROFESSIONAL
EXPERIENCE
WAITRESS
Two senioritas .
Mount Pleasant
Febuarary 2019 -
2020
exceptional customer
service skills seeking to contribute to a dynamic
bakery team. Passionate about creating a
welcoming environment, providing product
knowledge, and ensuring
high-quality standards.
Aiming to enhance customer satisfaction and drive sales through a positive shopping experience.
Provided exceptional
customer service by taking orders,
serving food and beverages, and ensuring guest
satisfaction.
Maintained a clean and organized
dining area, processed
payments, and
collaborated with kitchen staff to
facilitate smooth service. Handled
customer inquiries
and complaints with professionalism and efficiency.
WAITRESS
Kubys German
Sausage House. Dallas October
2014 -
November2018
Provided exceptional
customer service by taking orders,
serving food and beverages, and
ensuring a pleasant dining experience. Managed multiple tables efficiently,
handled cash and electronic
payments, and addressed
customer inquiries or concerns
promptly.
Collaborated with kitchen staff to
ensure timely food delivery and maintained cleanliness
standards.
CASHIER/BARISTA
Starbucks. Dallas
April 2010 -
September 2014
Provided exceptional
customer service by efficiently
processing
transactions,
handling cash, and maintaining a
friendly, welcoming atmosphere.
Prepared and served high-quality
beverages, ensuring adherence to recipe standards.
Managed daily inventory, restocked supplies, and
maintained
cleanliness in the work area to
enhance customer experience.
BAKERY / JUICE
BAR TEAM
MEMBER
Whole Foods
Market. Dallas
Aug 1996 - March
2000
Assisted in daily bakery and juice bar operations,
preparing fresh
baked goods and beverages.
Maintained cleanliness and organization of
workstations,
ensured adherence
to health and safety standards, provided
excellent customer service, and
managed inventory
levels. Collaborated
with team members to achieve sales goals.
EDUCATION
ASSOCIATE
Richland
Community college
. Dallas
Acquired foundational
knowledge and
practical skills in
key areas relevant to the associate
course. Engaged in collaborative
projects, enhancing teamwork and
communication
skills. Developed
critical thinking and problem-solving
abilities through hands-on
assignments and theoretical
understanding in diverse subject matter.
COURSES AND CERTIFICATES
FOOD HANDLERS
Completed Food
Handlers
certification, which covered essential
topics such as food safety, hygiene practices, and proper handling
techniques. Gained knowledge in
preventing
foodborne illnesses, understanding cross-
contamination, and
adhering to health regulations,
ensuring safe food preparation and
service in various environments.
Contact this candidate