Remote Client Experience Coordinator Candidate

KATHLEENE CAMPBELL

** ******* ***** **********, *** Jersey 07070 · 973-***-****

· *************@*******.*** ·

EXPERIENCE

FEBRUARY 2025 - PRESENT

SUBSTITUTE TEACHER / PARA PROFESSIONAL, ESS

Provide instructional reinforcement for students while managing classroom workflows.

Implement regular teachers' routines, procedures, lesson plans, and curriculum objectives.

Report critical incidents to the school administration.

Assist with administrative duties such as setting up equipment and preparing materials.

Supervise students in the cafeteria, schoolyard, specials, hallways, on field trips, and/or during before and after-school programs.

OCTOBER 2017 – JUNE 2018

PROJECT MANAGER, WALTERS WICKER, INC. [ HYBRID ]

Managed multiple hospitality and consumer orders for custom furniture projects, leveraging CRM management to track project lifecycles.

Communicated daily with overseas factories to set timelines, manage strike-offs, and coordinate remote operations.

Reviewed purchase orders and specifications to maintain a systematic database of all project files.

Developed and maintained relationships with sales teams and designers through proactive calendar scheduling and coordination.

APRIL 2015 – APRIL 2017

PROJECT MANAGER, SAMUELSON FURNITURE [ HYBRID ]

Managed multiple 4- and 5-star hotel model room and production orders worldwide, ranging from $5,000 to $10 million.

Actively reviewed purchase orders, design specifications, inspiration drawings, and redlines.

Maintained daily communication with Purchasing, Sales Representatives, and Designers through email correspondence and conference calls.

Purchased client-specified items and suggested more cost-effective goods.

Obtained freight quotations for goods manufactured both overseas and in the USA for client consideration and approval.

Rectified all matters of damaged goods upon arrival at the site.

FEBRUARY 2014 – MARCH 2015

ACCOUNT MANAGER, HARDWARE BATH & SPA [ HYBRID ]

Coordinated shipping and delivery schedules between clients and distribution centers, enhancing asset performance and delivery accuracy.

Generated quotations and sales orders in NetSuite, ensuring precise data entry and document formatting for prospective clients.

Developed visual design schematics and specification packets using Microsoft PowerPoint to support administrative sales workflows.

Acted as a liaison for remote operations by contacting vendors to resolve technical installation questions from construction teams.

FEBRUARY 2009 – 2023

INTERIOR DESIGNER/PROJECT MANAGER, Interiors by Briarcliff

Partnered with local real estate agencies to develop an in-house home staging division, optimizing property management workflows.

Prepared bids and complex documentation for property renovation projects, ensuring accuracy in project management preparation.

Generated basic floor plans in AutoCAD, utilizing data entry skills to record property specifications.

Offered consultation services to potential clients regarding material finishes or simple layouts.

Provided home shopping services and scheduling for busy clientele to streamline furniture procurement and décor selection.

EDUCATION

2007 - 2011

B.F.A. INTERIOR DESIGN, KEAN UNIVERSITY

SKILLS

Account research and mediation.

Ability to read CAD drawings.

Remote work.

Detail-oriented.

Organizational skills.

Oracle, Navigator, MFG/Pro, & NetSuite.

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