Dialysis Operations and Compliance Leader
Resume:
Marie Lunia St Fleur
Clermont, Fl, 34711
Cell: 561-***-****
Email: **********@*****.***
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Summary
Strategic healthcare leader with 19 years of experience in dialysis care, clinical operations, and team development. Spearheaded the successful opening of a new dialysis clinic, ensuring Medicare certification without deficiencies. Led multiple Medicare recertifications, achieving minimal to zero deficiencies, reinforcing operational compliance. Directed quality outcome management for an 18-station chronic hemodialysis unit and a 4-patient CAPD program, improving adequacy, anemia management, and osteodystrophy outcomes. Recognized for optimizing clinic workflows, reducing operational inefficiencies, and mentoring high-performing teams. A servant leader dedicated to patient-centered care, continuous innovation, and fostering collaborative healthcare environments.
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Professional Profile:
Quick learner with a proven ability to adapt and master new skills, enhancing clinical and operational efficiency.
Reliable and accountable healthcare leader with a strong track record of patient-centered care and team collaboration.
Cultivates strong rapport with patients, families, and multidisciplinary teams, ensuring continuity of care and improved treatment adherence.
Culturally competent, skilled at engaging with diverse populations to provide equitable, compassionate care.
Led clinic operations during clinical manager vacancies, maintaining workflow efficiency and regulatory compliance.
Achieved exceptional Medicare recertification results, passing with only one deficiency in 2017 and deficiency-free in 2014, reinforcing operational excellence.
Successfully opened a new dialysis clinic, securing Medicare Certification with no issues, demonstrating expertise in regulatory preparedness and leadership.
Work Experience:
Regional Manager, DCC Dialysis LLC
April 2023 – Present
Strategic Oversight: Lead operations across multiple dialysis clinics, ensuring high-quality, patient-centered care while maintaining strict adherence to healthcare regulatory standards.
Operational Excellence: Collaborate with clinic leadership to implement best practices, optimize scheduling and resource allocation, and streamline workflow processes, resulting in enhanced overall efficiency.
Regulatory Compliance: Spearhead initiatives and quality improvement programs designed to ensure successful Medicare recertifications, consistently achieving compliance and minimal to no deficiencies.
Team Development: Mentor and develop regional teams by providing targeted coaching and continuous professional development opportunities, contributing to improved staff performance and patient outcomes.
Cross-Functional Collaboration: Serve as a critical liaison between corporate leadership and individual clinics, effectively communicating strategic goals and driving initiatives that support operational excellence.
April 2017 to February 2023
Clinical Manager at Fresenius Kidney Care of Wellington West
New Clinic Launch: Spearheaded the complete planning and execution of a new joint venture clinic, successfully aligning strategic objectives, operational standards, and regulatory requirements to exceed partner expectations.
Operational Leadership: Streamlined and standardized clinical operations through proactive leadership, mentorship, training, and coaching of clinical staff. Enhanced recruitment processes, ensuring the hiring of high-quality candidates.
Patient Care Oversight: Directed all clinical and operational aspects of patient care by planning, implementing, coordinating, and assessing services within an 18-station Chronic Hemodialysis Unit and a 4-patient rooms CAPD Program, and 2 rooms Next Stage rooms This effort consistently maintained high standards of quality care.
Team Management: Supervised and scheduled a team of 10 employees, ensuring safe and cost-effective patient care, while optimizing daily workflows for over 50 patient appointments, admissions, and discharges.
Regulatory and Quality Assurance: Prepared the clinic for State Surveys by ensuring strict adherence to regulatory guidelines. Led quality outcome management initiatives, including direct oversight of key clinical indicators such as Adequacy, Anemia, and Osteodystrophy.
Continuous Improvement: Compiled and presented quality data for review by the QAI Committee, spearheading strategic improvements that bolstered operational performance and compliance.
Talent Development: Actively participated in recruitment, conducting interviews and hiring new personnel, and ensured ongoing staff education in line with FMS policies, contributing to a culture of excellence and continuous growth.
Clinical Manager, Fresenius Medical Care N.A. – Royal Palm Beach, FL
(2011 – 2017)
Operational Leadership: Streamlined and standardized clinical operations through proactive leadership, mentorship, training, and coaching of clinical staff. Enhanced recruitment processes, ensuring the hiring of high-quality candidates.
Patient Care Oversight: Directed all clinical and operational aspects of patient care by planning, implementing, coordinating, and assessing services within an 16-station Chronic Hemodialysis Unit and a 4-patient CAPD Program. This effort consistently maintained high standards of quality care.
Team Management: Supervised and scheduled a team of 12 employees, ensuring safe and cost-effective patient care, while optimizing daily workflows for over 50 patient appointments, admissions, and discharges.
Regulatory and Quality Assurance: Prepared the clinic for State Surveys by ensuring strict adherence to regulatory guidelines. Led quality outcome management initiatives, including direct oversight of key clinical indicators such as Adequacy, Anemia, and Osteodystrophy.
Continuous Improvement: Compiled and presented quality data for review by the QAI Committee, spearheading strategic improvements that bolstered operational performance and compliance.
Talent Development: Actively participated in recruitment, conducting interviews and hiring new personnel, and ensured ongoing staff education in line with FMS policies, contributing to a culture of excellence and continuous growth.
2008-2011 ARA Acute Dialysis Service
RN-Acute Care Coordinator
Supervision and Scheduling of 4 Nurses and 2 PCT’s
Staff performance reviews, Annual evaluations.
Coordinate 250 plus a month of HD, CVVHD, CAPD, CCPD treatments while following Policy and Procedures. And support company missions and values.
Prepare Quality Data for review by QAI committee and implement plans of improvement
2007-2008: ARA- Acute dialysis service
Staff acute dialysis
As an acute dialysis RN ensure the safe administration of hemodialysis, CVVHD, CAPD
And CCPD treatments for hospitalize patients while following companies Policy and
Procedures. New ESRD patient education.
2006-2007: Jupiter Kidney Center
Staff LPN/RN
Performed dialysis treatment, monitor and evaluate tx outcome, administer medication, Responsible for setting up monthly lab as well as transplant lab, plan of care for 7 patients each month.
2004-2006: Jupiter Kidney Center
Dialysis technician
Responsible for set up monitor dialysis machine, pre and post assessment of patient and monitor while being dialyze; report any abnormality to charge nurse. Also responsible for water treatment.
1996-2004: St Mary’s Hospital
Dialysis Technician
Responsible for set up monitor dialysis machine, pre and post assessment of patient and monitor while being dialyze; report any abnormality to charge nurse. Also responsible for water treatment.
Education:
Palm Beach Community College, Lake Worth, Florida
Associate of science degree in Nursing.
Sout University Royal Palm Beach
Bachelor in nursing on hold.
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