Customer-Focused Multimedia Content Creator

ALLY MYERS

Doylestown, PA • 267-***-**** • ************@*****.*** Portfolio: https://myersally215.wixsite.com/my-site-1/about

Professional Summary

Versatile customerfocused professional and emerging media creator with experience in fastpaced service environments, digital content production, and remote collaboration. Strong communicator with proven problemsolving abilities and a commitment to enhancing customer satisfaction. As a SMAD major, skilled in producing clear, engaging multimedia content across various platforms. Dedicated, reliable, and eager to contribute creativity and teamwork to missiondriven organizations.

Core Skills

Customer Service & Interpersonal Communication

Time Management & Team Collaboration

Digital Marketing & Social Media Strategy

Multimedia Production (Infographics, Ads, Video Editing, Photoshop)

Journalism Writing & Website Creation

Content Creation & Project Management

Food Presentation & Guest Engagement

Professional Experience

Waitress

Café with Soul — Doylestown, PA May 2024 – Present

Delivered exceptional customer service in a highvolume café environment.

Processed orders efficiently and maintained a welcoming dining atmosphere.

Collaborated with kitchen staff to ensure timely food delivery.

Trained new staff on café procedures and service standards.

Accurately handled cash transactions during peak hours.

Remote Media Intern

Celebrity Link — California (Remote) June 2026 – Present

Support digital media projects for a celebrityfocused media company.

Assist with content development, social media planning, and brandaligned creative assets.

Produce multimedia materials including graphics, shortform videos, and promotional content.

Collaborate remotely with team members to meet deadlines and maintain brand consistency.

Waitress

The Ram Restaurant — Perkasie, PA May 2025 – Sept 2025

Fostered a welcoming atmosphere through active customer engagement.

Addressed customer concerns promptly to ensure satisfaction.

Took and delivered food and drink orders.

Recommended specials and answered menu questions.

Supported fellow wait staff during hightraffic periods.

Lift Attendant

Massanutten Resort — Harrisonburg, VA Jan 2026 – Feb 2026

Operated lift machinery to safely transport guests.

Assisted patrons with loading/unloading equipment.

Provided friendly, informative customer service to enhance guest experience.

Maintained cleanliness and safety of lift areas.

Coordinated with ski and snowboard instructors to manage class loading.

Volunteer Experience

Volunteer

RHSPCA — Harrisonburg, VA Feb 2025 – Present

Support daily operations and animal care tasks.

Assist visitors and adopters with questions and guidance.

Maintain shelter cleanliness and contribute to animal wellbeing.

Participate in adoption events and community outreach.

Education

James Madison University — Harrisonburg, VA Bachelor of Arts, School of Media Arts & Design (SMAD) Expected May 2027

Technical & Media Skills

Adobe Creative Cloud (Photoshop, Premiere, Illustrator)

Infographic & Advertisement Design

Video Production & Editing

Journalism Writing & AP Style

Website Creation (Wix, WordPress)

Social Media Content Strategy

Multimedia Storytelling

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