Security Office Coordinator and Dispatcher

BEVERLY BRUNO

**** ******** **, ********, ** ****4 619-***-**** ********@*****.***

PROFESSIONAL SUMMARY

Security Office Coordinator experienced in overseeing operations across 14 resort properties, with peak responsibility for up to 18, who is willing to go above and beyond. Willing to learn new things, loves challenges, and is reliable in getting projects done in a timely manner, along with a positive attitude no matter what may arise.

SKILLS

•Clerical Duties

•Cashier

•Problem Solving

•Self-Motivated

•Customer Service

•Organizational Skills

•Experience Handling Confidential Information

•Dispatching & Multi-Line Phone Systems

•Fleet Vehicle Maintenance Coordination

•Supply Inventory & Ordering

•Completing Projects in a Timely Manner

TECHNICAL SKILLS

•Microsoft Outlook, Word, and Excel

•Jewels and Gems

WORK HISTORY

Security Office Coordinator — Walt Disney World, Orlando, FL

•Coordinated Security Office operations across 14 resort properties, with responsibility peaking at 18, placing Cast Members in work locations and dispersing weekly schedules.

•Managed general office duties including answering a multi-line phone system, filing, and maintaining accurate records of Cast Member work hours.

•Coordinated fleet vehicle maintenance arrangements and maintained all records on vehicles and radios.

•Managed supply inventory and ordering for the Security Office.

•Documented daily changes in Security operations, compiling updates into daily data sheets and reports.

•Completed special projects assigned by Management within required timelines.

Security Dispatcher — SOS Security, Jacksonville, FL

•Answered calls from Security Officers and monitored surveillance cameras.

•Tracked weather conditions to issue timely alerts and operated two-way radios.

•Patrolled buildings and parking garages, greeted clients at the front desk, and issued badges to guests and new employees.

Dispatcher — Barona Tribal Enforcement, Lakeside, CA

•Answered questions from Tribal members and guests; dispatched Officers to calls on the reservation and to auto accidents.

•Worked closely with Heartland Fire and Law Enforcement on coordinated response.

•Performed clerical work and ordered office supplies; operated two-way radios and conducted surveillance.

•Arranged meetings and travel accommodations for the Director as needed.

•Trained new employees.

Dispatcher — Barona Resort & Casino, Lakeside, CA

•Dispatched Material Control to all departments across the Casino and Resort.

•Maintained accurate records on all items moving in and out of the shop, including parts sent out for repair.

•Handled filing, answered multiple phone lines, and documented all activities.

Security Officer — Barona Resort & Casino, Lakeside, CA

•Directed traffic control, greeted guests, and helped maintain safety throughout the Casino and Resort.

•Assisted with the secure transfer of money between areas and operated two-way radios and security surveillance.

•Documented all activity occurring on property, including report writing and problem solving.

•Supported special events as needed.

EDUCATION & CERTIFICATES

•Michigan State University — Hazardous Materials Response Awareness

•San Diego State University — Casino Surveillance and Security

•Training in Mental Illness

•CPR/AED Certified

•Valid Security License D

VOLUNTEER

•San Diego Sheriff's Department

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