Graduation: June ****
Vernon, BC
Punjab, India
Winter 2025
NAVDEEP KAUR
Vernon, BC V1T 3A7 • 672-***-**** • *******************@*****.*** PROFESSIONAL SUMMARY
Highly motivated, empathetic, and detail-oriented Business Administration graduate seeking to join The Good Samaritan Society in an administrative or care support role. Proven track record of delivering exceptional client experiences in fast-paced service environments. Combines strong administrative, organization, and scheduling capabilities with a compassionate communication style dedicated to supporting residents, families, and healthcare staff.
CORE STRENGTHS & SKILLS
Client & Resident Relations: Expert in greeting visitors, managing phone inquiries with empathy, active listening, and providing compassionate care and service. Office & Support Operations: Proficient in scheduling, managing transactions, accurate data entry, record- keeping, and coordinating documentation seamlessly. Problem Solving & Collaboration: Works effectively with multidisciplinary teams to ensure smooth daily operations, high service standards, and client satisfaction. Detail Orientation & Compliance: Strong focus on record accuracy, confidentiality, safety standards, and operational efficiency.
EDUCATION
Diploma in Business Administration
Okanagan College – Vernon, BC
Developed advanced skills in professional team communication, problem-solving, office administration, and operational management.
WORK EXPERIENCE
Team Member / Customer Service Representative
Booster Juice
Customer Engagement: Provided friendly, fast-paced service to a diverse public clientele, resolving inquiries and ensuring a warm, welcoming environment.
Seamless Operations: Handled cash, debit, and credit transactions accurately using the POS system while managing shift paperwork and administrative tasks independently. Facility Care & Safety: Strictly maintained health, safety, and cleanliness protocols to ensure a safe, high- standard environment for guests and staff.
Customer Service Representative
Retail & Service Sector
Client Relations: Welcomed guests and customers, answered inquiries in person and over the phone, and ensured a positive, supportive experience.
Store Administration: Managed daily point-of-sale transactions, maintained accurate billing records, and assisted with inventory checklists and record maintenance. KEY VOLUNTEER EXPERIENCE
Event Logistics Assistant
Okanagan College – Vernon, BC
Team Collaboration & Coordination: Partnered with an organizational committee to manage material coordination, setup, and logistics for a major campus event.
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