Customer Service and Sales Professional.

JUDITH MWENDE JANE

Email: *******@*****.*** Phone: 070******* Machakos County, Kenya

PROFESSIONAL SUMMARY

Motivated and reliable customer service and sales professional with 7 years of experience in thrift clothing sales and 1.5 years of waitress experience. Skilled in communicating with customers, understanding their needs, handling inquiries, promoting products, processing sales, and providing friendly service. A quick learner who is comfortable working independently and eager to develop new digital and remote-work skills. KEY SKILLS

Customer service and communication

Sales and product promotion

Customer needs assessment

Handling customer inquiries

Cash handling and basic sales records

Building good customer relationships

Teamwork and reliability

Time management and organization

Problem solving

Basic smartphone and internet skills

English communication

WORK EXPERIENCE

Thrift Clothing Seller Self-Employed 7 years

Communicated with customers to understand their clothing needs and preferences. Promoted and sold thrift clothing products to customers. Handled customer questions, negotiated prices, and completed sales. Maintained good relationships with customers and encouraged repeat business. Managed daily sales activities and organized merchandise. Waitress 1.5 years

Welcomed customers and provided friendly, professional service. Took customer orders accurately and responded to customer requests. Handled payments and supported smooth daily operations. Worked effectively with colleagues in a busy environment. Maintained cleanliness and a positive customer experience. EDUCATION

Ngong High School Completed secondary education – 2011 ADDITIONAL INFORMATION

Available for entry-level customer service, sales, chat support and other suitable remote opportunities. Willing to learn new online tools and receive training. References available upon request.

Contact this candidate