THEMBELA MAKASI
** ***** ******, **********, ******* 078-***-**** **********@*****.***
PROFESSIONAL PROFILE
Customer-focused professional experienced in administration, reception, switchboard operations, data capturing and customer service. Skilled in handling calls, resolving enquiries and maintaining accurate records.
CORE SKILLS
Customer Service • Telephone Etiquette • Inbound & Outbound Calls • Data Capturing • Communication • Problem Solving • Administration • Microsoft Office • Teamwork EXPERIENCE
Sovereign Foods – Time & Attendance Administrator (2022–2023) Somngesi Funerals – Administration Clerk/Receptionist (2020) Shoprite Checkers – Cash Office Clerk (2012–2019)
EDUCATION
TEFL Certificate (2023)
Job Readiness & Office Administration (2021)
Human Resources Management N4 (2014)
Senior Certificate (2003)
REFERENCES
Ms T van Sensie – 041-***-****
Mr X Somngesi – 041-***-**** / 078-***-****