Bilingual Customer Service and Childcare Professional

Fatima Al-Awgari

Brooklyn, NY ***** **********@*****.*** 917-***-****

SUMMARY

Responsible and caring professional with experience in sales, customer service, childcare, and personal care. Skilled in assisting customers, handling cash transactions, maintaining organized work areas, and working effectively in fast-paced environments. Bilingual in English and Arabic, with strong communication skills, patience, reliability, and professionalism. EXPERIENCE

Sales Associate / Customer Service Associate – 99 Cent Store (2022–2023)

• Provided friendly and professional customer service in a fast-paced retail environment.

• Assisted customers with questions and helped them locate products.

• Handled cash transactions accurately and responsibly.

• Maintained an organized sales floor and supported daily store operations.

• Worked cooperatively with team members to provide efficient service. Personal Care Attendant – Helping Hands Attendant Services (2023–2024)

• Provided daily support while maintaining professionalism and confidentiality.

• Followed routines and instructions consistently.

• Communicated clearly with family members and supervisors.

• Demonstrated patience, reliability, and attention to detail. Babysitter – Private Families (4 Years)

• Supervised elementary-aged children in a safe and supportive environment.

• Assisted with homework, reading, and learning activities.

• Maintained routines, schedules, and structured after-school activities.

• Communicated regularly with parents regarding children’s needs. EDUCATION

Borough of Manhattan Community College (BMCC) – Associate’s Degree in Progress Major: Early Childhood Education September 2022 – Present The Urban Assembly Institute of Math & Science for Young Women – High School Diploma September 2018 – June 2022

SKILLS

Customer service • Sales floor support • Cash handling • Product assistance • Child supervision & safety • Homework support • Organization & time management • Teamwork • Professionalism LANGUAGES

English – Fluent Arabic – Fluent

Contact this candidate