Administrative Assistant and Customer Support Professional
Resume:
TERESA STRIMBOULIS
Franklin, NJ 07416
516-***-**** **************@*****.***
EMPLOYMENT HISTORY:
COFFEE DISTRIBUTING CORPORATION Garden City Park, NY
Administrative Assistant 01/19 – 03/20
03/23 – present
Distribute and post mail, answer phones, greet visitors, and bring them to their meetings with managers,
calm down upset customers on the phone.
Follow up with client’s phone calls to provide information to their questions and concerns.
Update client records to email invoices and send invoices to clients and apply credits
Scan invoices daily and machine receipts, make corrections, and archive them after being scanned.
Scan drivers’ route list deliveries and archive them after being scanned.
Prepare for CEO greeting cards to be sent to employees in the company.
Log client’s payments made by check in an EXCEL master spreadsheet, scan and stamp them for deposit.
Prepare Human Resources welcome packages for new employees and utilize mass email to send
year-end party celebration cards.
Log and scan Driver’s Notice of parking and speed violation
Assist my direct supervisor and other departments with projects.
DANIEL GALE SOTHEBY'S INTERNATIONAL REALTY Garden City, NY
Administrative Assistant 04/13 – 06/22
03-24 –06/28
Provide administrative support to a high-volume real estate office with over eleven agents.
Perform and oversee data entry, post, and update property data in MLS system.
Assist in the formatting of computerized listing brochures.
Provide outstanding customer service; address the needs of walk-in clients and telephone inquiries.
Assist agents with their database and utilize it for mail merge.
Assist agents with the design of Christmas cards and envelopes to be utilized to mail to clients.
LIFETIME BRANDS INC. Garden City, NY
Database Entry Analyst 03/14 - 11/16
Provided accurate and timely data entry in high volumes for a leading global distributor of retailers.
Ensured precise entering and classifying of items.
Utilized an exceptional command of Excel spreadsheets and Outlook to perform daily tasks.
Created social compliance items in SAP for overseas auditors.
Created daily and monthly reports for various departments within the company including: accounting, finance, warehouse, and export/import division.
Resolved costing item issues and errors in SAP with expediency and archived emails.
ESTEE LAUDER CO. Melville, NY
Clerical Assistant 11/10 - 03/14
Managed and oversaw the scanning and archiving for accounting and logistics departments.
Participated in the creation and development of a high-efficiency archiving system.
Answered corporate inquiries on archived files, expedited corporate requests to archive legal and financial records, processed requests for electronic products, and responded to corporate.
e-mailed and processed the documentation of financial records.
APS PENSION AND FINANCIAL SERVICE INC. Woodbury, NY Administrative Assistant 10/07 - 11/10
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks; resolved customer issues with expediency.
Enrolled participants in clients’ 401(k) plans according to plan by-laws; prepared proposals for clients and verified participants plan data with investment companies.
Prepared participants' loan requests, processed participants' data regarding account enrollments, and surrenders.
Performed billing and reconciliation of accounts; posted quarterly and yearly reports.
Applied an in-depth knowledge of mail merge, Excel spreadsheets, Access database and email.
Utilized fluency in Spanish in order to process new clients.
Complied with investment companies for broker commission collection.
Updated enrollment data according to E.R.I.S.A.
SUNGAR VPM Melville, NY
Receptionist 05/06 - 11/07
Ordered food for breakfast/lunch breaks for meetings and prepared meeting rooms.
Ordered kitchen, office supplies and snacks and maintained kitchen organized.
Answered phones, greeted visitors, calm down upset customers on the phone.
Entered employees’ time sheets.
Assisted Accounts Receivable with filing and archiving.
Assisted Office manager with projects.
EDUCATION:
NASSAU COMMUNITY COLLEGE Garden City, NY
Associate of Science in Computer Information Systems (In Process)
LANGAUGES: Bilingual: English and Spanish
TECHNICAL SKILLS:
Word Perfect Microsoft Office Word Microsoft Office Excel
Microsoft Office PowerPoint Microsoft Office Access
Microsoft Office Outlook Quick Books
SAP Photoshop Illustrator InDesign Novell Netware Administration Windows Server 2003
Java SQL Database HTML PHP CSS jQuery AJAX
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