Salesforce Developer & Administrator

PRINCI SHARMA

Salesforce Developer & Administrator

+91-774******* • ***************@*****.*** • linkedin.com/in/princisharma5 • github.com/Princi123sharma • Trailhead Ranger PROFESSIONAL SUMMARY

Salesforce Developer & Administrator with 1+ years of hands-on experience across the Salesforce ecosystem, delivering Service Cloud and Sales Cloud solutions in live client environments, backed by applied Education Cloud data-modeling project work. Skilled in Apex, Lightning Web Components (LWC), Flows, SOQL, and declarative automation, with a full-stack (React.js) background that accelerates LWC development through direct component-model transferability. Salesforce Certified Administrator, ServiceNow Certified Application Developer (CAD), Copado AI Platform-certified, and Trailhead Ranger (100+ badges). Proven ability to translate business requirements into secure, scalable, production-ready CRM solutions.

TECHNICAL SKILLS

● Salesforce: Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, Flows, Process Builder, Validation Rules, Workflow Rules, Approval Processes, Declarative Automation

● Salesforce Clouds & Admin: Sales Cloud, Service Cloud, Education Cloud (project-based), Salesforce Administration, Profiles, Roles, Permission Sets, Security Model, Reports & Dashboards

● CRM Platforms: Salesforce CRM, HubSpot CRM

● Languages: JavaScript, TypeScript, Apex, Python, C++, C#

● Frontend / Full Stack: React.js, Node.js, Tailwind CSS

● Cloud & DevOps: Git, GitHub, Copado

WORK EXPERIENCE

Software Engineer – Salesforce UntangleIT, LLC March 2026 – Present Salesforce CRM HubSpot CRM Sales Cloud Service Cloud

● Engineered custom Apex classes, triggers, and batch jobs to automate repetitive business processes across Sales Cloud and Service Cloud, cutting manual effort by 40%.

● Built Lightning Web Components (LWC) to modernize key Salesforce screens, improving usability and daily workflow efficiency for the sales team.

● Designed and deployed Flows and approval processes to replace manual, error-prone business steps with declarative automation, reducing processing errors across multiple teams.

● Administered core Salesforce configuration custom objects, validation rules, and the security model (profiles, roles, permission sets) to align the platform with evolving business requirements.

● Worked on a live client project to migrate CRM data from Salesforce to HubSpot, successfully mapping and transferring lead and contact records with zero data loss.

Frontend Developer Intern Vaibhav Global Limited (VGL) Aug 2025 – Mar 2026 React.js JavaScript E-Commerce Production Deployments

● Delivered UI enhancements for a large-scale e-commerce platform (homepage, PLPs, campaign landing pages) using component-based React.js architecture the same modular, reactive design pattern that underpins Salesforce LWC development.

● Shipped time-sensitive frontend releases across 10+ campaign launches with zero critical failures, ensuring cross-browser compatibility, layout consistency, and mobile responsiveness in high-traffic production conditions.

● Translated business and merchandising requirements into scalable, production-ready components, reducing designer-to-developer iteration cycles through close agile collaboration.

● Monitored live production releases and resolved UI defects in real time, lowering post-release bug count and improving deployment stability. RELEVANT SALESFORCE PROJECTS

● Education Cloud Data Modeling (Independent Project): Designed a data model enabling a single Lead to hold multiple program applications via a custom Program_Application__c child object, addressing a real admissions use case.

● SunPeak Solar Care – Service Ticket Management (Independent Build): Architected an end-to-end service ticket system with custom objects, a role-based security model, Flow automation, and Apex handler/service-layer classes.

● GreenVolt Solar – CRM Implementation (Independent Build): Built a declarative Sales Cloud solution covering lead routing, sales journeys, approval processes, and role-based visibility.

CERTIFICATIONS

● Salesforce Certified Administrator (SCA) • ServiceNow Certified Application Developer (CAD) • Copado AI Platform Certified

● Salesforce Trailhead Ranger — 100+ Badges • AWS Academy Certified • NPTEL Software Testing Certified • AI for Work Certified EDUCATION

B.Tech – Computer Science Engineering 2021 – 2025

Institute of Technology & Management, Gwalior CGPA: 7.8

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