Administrative Assistant & HR Support Specialist

HAROLYN M. EDWARDS

*******.*******@*****.*** • LinkedIn • Hayward, CA, 94544 US • 510-***-****

Qualification Summary

Dynamic and growth-focused professional with extensive experience in coordinating multiple administrative assistance and human resources activities with in fast-paced environment to achieve and exceed predefined goals. Well-versed in providing administrative and operational support, including answering queries, maintaining record, coaching and motivating staff, corresponding emails, and raising invoices in an accurate manner. Skilled in assisting HR teams with recruitment, maintaining records, scheduling interviews, administrating payroll, managing budget, and performing other assigned duties.

An approachable individual; skilled in cooperating with staff at all possible levels to meet the deadlines and performance targets. Distinguished abilities to develop trustworthy and long-lasting relationship with clients and business associates. Exceptional communication, time-management, analytical reasoning, and interpersonal skills along with unwavering commitment to team-environment dynamics.

•Administrative & HR Assistance

•Schedule Preparation

•Talent Acquisition & Retention

•Staff Training & Development

•Performance Evaluation

•Workflow Management

•Communication and Collaboration

•Customer Service and Support

•Key Relationship Building

Career Experience

Administrative Assistant – 3Way Logistics 02/23 – 02/24

Allocate / Verify all Shipments.

Prepare all EOD Reports.

Invoice Shipped Material

Maintain Customer Database

Maintain Paper Files

Order Supplies

Warehouse Administrator - Forward Air, LLC

2/24/ - Current

Prepare all Domestic / International Shipping

Book Shipments w/ Outside Vendors

Request ITN’s / Power of Attorney’s

Invoice

Follow-up on Customer Orders / Requests

Reply to Emails

Maintain Filing System Electronic / Paper Copy

Temperature Screener - AC Transit 11/21 – 11/22

Screen employee’s temperature upon entry at the division using a touch less temperature thermometers.

Record employee temperature and send it to the appropriate personnel at the end of the shift.

Set up the temperature screening station in the morning and take down the station at the end of the afternoon shift.

Maintain confidentiality

Escalate problems to program leaders

Lead Shift Supervisor, Kuehne + Nagel, Hayward, CA 2018 to 2020

Uphold the responsibilities of creating a shift schedule, trained new hires, updated database internally for vacation, time-off requests etc., assisted with recruitment, ensured that the team performed duties according to company SOP. Also, reporting operating issues to the division manager to ensure the team performed at peak capacity.

Guaranteed timely shipment of orders to accomplish customer satisfaction.

Lead Shift Supervisor, Chartwell Staffing (Contract), Thyssenkrupp MNA @Tesla Fremont 2017 to 2018

Provided direction and feedback to workers during shifts to enhance operational efficiency. Prioritized tasks by scheduling employee shifts and assigning duties. Trained and mentored employees to enhance workforce capacity.

Ensures precise performance and completion of re-assigned work by installing products into Tesla manufactured vehicles. Duties were to train new hires on the rework of Tesla auto parts. I was also responsible for entering time into 3 different staffing agencies portals to ensure contractors were paid on time with the correct hours submitted.

Clerk II, HRM Staffing, (Contract), City of Oakland 2017 to 2018

Provided front line guidance to resolve HR issues and coordinated with all parties to settle queries efficiently and timely. Oversaw staffing actives, such as posting job ads, conducting interviews, hiring candidate, and providing required training to enhance workforce capacity. Assisted HR team in the implementation of existing and new initiatives to realign with business strategies. Gained strong knowledge and understanding about procedures to accomplish all assigned tasks within stipulated time.

Developed post exams schedules for the City of Oakland Police Officers.

Student / Administrative Assisting, Chabot College – Presidents office, Office of Academics, Children’s Center, Hayward, CA 2012 to 2016

Collaborated with students to identify and resolve issues for collective satisfaction. Interacted with teachers and parents to discuss about academic performance of pupil. Organized re-creational activities to enhance boost confidence and learning skills. Forged positive relationships with students by answering inquiries over phone and responding email.

Learned to compose descriptions for classes and pre-requisites as per requirement.

Administrative Assistant, EMSL Analytical, Inc., 2008 to 2010

Collected environmental samples to maintain logs via data entry using chain of custody through LIMS system. Examined samples to assure veracity of sample retained during collection process. Composed analytical reports created by specialist for client assistance. Prepared invoices to generate invoice reports. Performed a range of clerical duties, such as answering Phones, Filing, Faxing, Scanning, and sending e-mail to streamline operations.

Crafted correct environmental reports related to the removal of mold and asbestos.

Additional experience as Administrative Assistant at RJ Lee Group, Inc.

Education

AA Chabot College Hayward, CA

Diploma American High School Fremont, CA

Applications

Microsoft Office (Word, Excel, PowerPoint, Access), SAP, File Maker Pro, QuickBooks

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