Customer Service & Emergency Dispatcher
Resume:
Helena D Major
Monroe,La *****
Cell 318-***-****
***********@*****.***
Education
LaDelta Community College. Monroe,La
Early Childhood Education. 2018-
Carroll High School. Monroe,La
General Studies. August 95-May 1999
Work Experience
Dillards
Monroe,La 71202
Customer service to guest on and off of the sales floor, working the cash register and stocking the sales floor
Belk Department Store Monroe,La
Temp Sales Associates November 2024-January 2025
Assisting the customer with items on the sales floor, working the cash register, restocking items on the floor .
City of Monroe-Fire Department. Monroe,La
Communication Officer (Dispatcher). February 2014-November 2024
Monitoring and controlling the movement of the fire units.maintaining concise records of
All dispatching records, using the computer system to track and communicate with the fire units and
Other emergency agencies.
Career Technical College Monroe,La
Admin Assistant/Receptionist December 2012-May 2014
Answer telephone calls and direct the call to the appropriate representative. Greet and directing visitors to the company. Assisting with other clerical related duties such as photographing and faxing.
OMCAP Head Start Monroe,La
Teacher Assistant. August 2006-July 2013
Assisting the teacher with the children and classroom activities and assignments I help to promote positive relationships with the staff, parents and students
Richwood Correctional Center. Richwood,La
Correctional and Booking Officer July 2007-June 2008
Booking in new intake, performed various book keeping tasks, kept accurate count of the inmates in the facility to ensure security, answered multi line telephone
4th Judicial District Attorney office. Monroe, La
Clerk June 2002-August 2005
Preparation of legal documents and motions, managed portions of computer files systems, managed files and kept the information in the files and computer up to date from previous court proceedings.
Skills
Experience with a variety of computer skills and programs
Experience in data entry
Exceptional interpersonal skills
Excellent team player and leader
**References available upon request
Contact this candidate