Customer-Focused Delivery & Security Professional
Resume:
Torrance Owens
Hempstead, NY ***** *************@******.*** +1-516-***-****
Summary: Industrious professional with years of experience exceeding service standards in diverse customer centered roles. Consistently demonstrates excellent communication and interpersonal skills with the ability to interact with people at all levels of an organization. Organized with solid time management and problem-solving capabilities.
Work Experience:
Subcontractor/Delivery Quick International Courier Service- Jamaica, NY 10/2019 - Present
Greet and engage customers, providing personalized experiences and product knowledge.
Delivering Medical equipment and Airline parts in a timely and professional manner.
Adapt to changing workloads during peak hours, remaining calm under pressure to efficiently handle busy periods.
Demonstrate industry expertise, delivering exceptional service and building a loyal customer base.
Security Guard K & N Security – Coney Island, NY 09/2017 – 10/2019
Regularly inspect and patrol the premises, monitoring entrances and exits.
Authorize who can enter and exit the premises.
Report any suspicious activity, incidents, or irregularities.
Document all observations and incidents in reports.
Be a visible deterrent to crime and rule infractions.
Barber Untouchable Cuts - Jamaica, NY 01/2000 – 12/2017
Consult with clients and discuss desired cut, style, or trim.
Cut and style hair using clippers, combs, scissors, and blow dryers.
Shave facial hair using razors to shave beards, mustaches, and neck and temple hair.
Clean, disinfect and sterilize tools, work areas and floors.
Maintain inventory, order supplies and check stock levels.
Provide customer service, record services, and process payments.
Recommend products, suggest lotions, tonics, and other cosmetic supplies.
Education:
Springfield Gardens High School
Jamaica, NY 09/1990 - 06/1992
Certifications and Licenses:
OSHA 10 03/2013 to Present
Driver's License 12/2023 to 03/2028 Class D
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