Customer Service & Operations Manager
Resume:
AB
Adrianna Blonder
I have over ** years of experience in customer service and administrative experience, as well as years of experience in supervising employees. I am very familiar with most computer software. I am very easy-going, Team player, have a great sense of humor and can get along with every person I meet. Some of my key qualities include being fair, being levelheaded, being positive, and making sure work gets completed.
Location
Spokane, WA
Phone
***************@*****.***
Experience
2016-Present
Rent A Center Manager Spokane, WA
Managed daily store operations, ensuring outstanding customer service and achievement of sales goals.
Led, trained, and developed a team of associates while promoting a positive, high-performance work environment.
Oversaw inventory, merchandising, scheduling, cash handling, and operational compliance.
Managed customer accounts, payment collections, and conflict resolution to maintain strong customer relationships.
Monitored store performance, controlled expenses, and consistently met company sales and profitability objectives.
2014-2017
Customer Service Dorian Studio Spokane, WA
Answer phones, take late orders, answer emails, perform customer service in English & Spanish.
In charge of late customer service orders; Help train new employees, data entry
Input thousands of late school picture orders in the system.
Process Credit cards over the phone.
Education
Mt. Spokane High School Spokane, WA
June 2001 Diploma
Key skills and characteristics
Bilingual- Portuguese, Spanish, English
Knowledgeable on all Microsoft office applications
10-key
Collections
Data entry
References available by request
Contact this candidate