Web developer

Felicia Wilkes Senior Software Engineer

Poinciana, FL 34759

**********@*****.*** 270-***-**** LinkedIn

https://www.linkedin.com/in/feliciawilkes/

Summary

Senior Software Engineer and Moodle Workplace specialist with extensive experience designing, developing, and supporting enterprise learning platforms, workflow automation, and custom software solutions. Experienced in analyzing business processes and designing AI-powered automation solutions that reduce manual effort, improve operational efficiency, and increase data accuracy. Skilled in Moodle development, PHP, JavaScript, Python, SQL, REST APIs, Power BI, and cloud technologies, with hands-on experience building automated workflows using AI, large language models

(LLMs), n8n, and modern no-code/low-code automation platforms. Recognized for translating complex business requirements into scalable technical solutions while collaborating effectively with stakeholders, instructional designers, and cross-functional engineering teams. Combines deep LMS expertise with AI automation consulting to identify opportunities for digital transformation across business operations.

Technical Skills

Programming Languages: Python SQL HTML CSS Bootstrap JavaScript React React Native OOP UML Bash Nodejs PHP

Operating Systems: Linux Microsoft Windows Macos Tools & Technologies: Moodle Bootstrap 4 Git Github NetBeans Sass Npm Developer Tools: Xdebug Visual Studios PHP Storm Web Server Technologies: Apache NGINX

Databases: MySQL PostgreSQL

Collaboration Tools: Slack Jira Teams

AI & Automation

AI Automation AI Agents Large Language Models (LLMs) Prompt Engineering AI Workflow Design n8n Make.com OpenAI APIs Retrieval-Augmented Generation (RAG) Vector Databases (Pinecone, Qdrant, Chroma) MCP (Model Context Protocol) Business Process Automation API Integrations JSON Webhooks

Experience

Selv1tech/Entarian - Senior Moodle Engineer December 29, 2025 - present

● Develop, customize, and maintain Moodle Workplace interfaces using HTML, CSS, and JavaScript to deliver engaging, responsive, and user-friendly learning experiences.

● Analyze business processes to identify opportunities for AI-driven workflow automation and operational improvements.

● Design automation workflows integrating Moodle with external business systems using APIs and webhooks.

● Evaluate AI technologies and automation platforms to improve reporting, document generation, and administrative efficiency.Design and optimize mobile-friendly and responsive layouts to ensure consistent usability across devices.

● Apply UX best practices to improve navigation, accessibility, and learner engagement within Moodle.

● Ensure full compliance with Section 508 of the Rehabilitation Act and WCAG standards, validating accessibility across all Moodle content and themes.

● Configure and administer Moodle Workplace settings, including themes, plugins, and system configurations.

● Create, structure, and manage courses, activities, and learning content aligned with organizational training objectives.

● Manage user accounts, including creation, updates, and deactivation, ensuring accurate access control.

● Assign and maintain roles and permissions to enforce security and governance standards.

● Administer training assignments, including courses, programs, and certifications, and monitor learner progress and completion.

● Design and manage programs and certifications, including renewal rules and reporting.

● Develop and maintain competency frameworks and learning plans, tracking progress and outcomes for individuals and teams.

● Develop and maintain custom Moodle Workplace reports to track user activity, course completion, compliance, and performance metrics.

● Transform, cleanse, and organize data using Excel and Power BI to meet operational and leadership reporting requirements.

● Integrate and consolidate data from multiple sources to produce accurate, actionable insights.

● Analyze trends and performance data to support data-driven decision-making and continuous improvement.

● Automate recurring reporting workflows to improve efficiency, accuracy, and timeliness.

● Design and deliver clear, executive-ready dashboards and visualizations using Power BI.

● Troubleshoot and resolve technical and user issues within Moodle Workplace.

● Provide user training, documentation, and ongoing support to ensure effective adoption and usage of the platform.

● Communicate effectively with stakeholders through clear documentation, guidance, and technical explanations.

● Collaborate with IT teams, instructional designers, and educators to align platform functionality with instructional and business needs.

● Support course content built with SCORM and xAPI, ensuring compatibility and accurate tracking.

● Install, configure, and maintain Moodle plugins to extend system functionality.

● Leverage basic SQL queries to support reporting, troubleshooting, and data validation.

● Utilize version control systems (e.g., Git) to manage code changes, enhancements, and deployments.

Moodle US - Developer

Hire Date: August 15, 2022 - Nov, 14, 2025

● Engineered custom Moodle plugins, enhancing platform functionality and improving user engagement across educational client deployments.

● Spearheaded theme development and accessibility optimization, ensuring compliance with WCAG standards and improving the overall user experience for diverse learners.

● Enhanced Moodle Workplace by developing and integrating the Certificate Element Settings feature using PHP and JavaScript, achieving official adoption in core releases.

● Tested and validated core enhancement functionality through rigorous unit and integration testing, ensuring a seamless merge with subsequent Moodle Workplace updates.

● Delivered technical leadership on 20+ client deployments, integrating tailored solutions across Moodle Core and Workplace frameworks to meet unique client requirements.

● Streamlined frontend workflows through improved templating, SCSS structuring, and reusable UI components, reducing development time and enhancing maintainability.

● Coordinated project milestones through structured agile workflows using Jira, resulting in streamlined integration of client feedback and improved project alignment.

● Contributed to code review, testing, and release processes, upholding high-quality standards and promoting best practices in continuous integration and version control.

● Acted as a bridge between technical and non-technical stakeholders, translating complex requirements into actionable tasks while maintaining clear documentation and accountability.

● Collaborated closely with the Moodle community to contribute patches and technical insights, ensuring alignment with upstream development and facilitating smoother adoption of enhancements into official codebases.

Moodle Developer Chiron Technology Remote 04/2022 - 08/2022 (Contract) Moodle Developer Jira Service Management Administrator D’fuse Technologies, (Contracted with Serco)Ashburn, VA 01/2022 – 04/2022

Educology Solutions Inc. (FEMA)3/04/2022 -

4/15/2022

Moodle Configuration / Administration

● UI - theme modifications, Moodle upgrade and configurations. K16 Solutions 04/2021 – 01/2022

Applications Developer

● Develop RESTful APIs and microservices leveraging AWS technologies, including Lambda, API Gateway, Cognito, Amazon Aurora (Postgres) and other related technologies.

● AWS Cloud Development, LMS (Moodle, Canvas, Blackboard) Migrations. Code Commit, CloudFormation, SQL Lambda, JavaScript, Node.JS, Back-end development.

● Experienced Testing Serverless Applications.

Moodle Developer Jira Service Management Administrator D’fuse Technologies, (Contracted with Serco)Ashburn, VA 01/2020 – 04/2021

● Implemented theme modifications and performed Moodle upgrades and configuration management utilizing PHP, SCSS, and Moodle administrative tools.

● Configured Jira Service Management integrations with Moodle by developing API connectors and customizing workflow automations to increase ticket resolution effectiveness.

● Designed, developed, and tested software integrations by leveraging PHP, JavaScript, and RESTful APIs to facilitate data exchange between Moodle and third-party platforms.

● Developed a Moodle plugin that converted the platform into an apprenticeship applicant tracking system using PHP, JavaScript, and MySQL.

● Launched the Apprenticeship Placement Counselor Case Management Tool, evolving it from a one-page application to a comprehensive platform.

● Rolled out software in stages for the DoL VETS Apprenticeship Pilot Task 4, enhancing management reporting efficiency.

● Collaborated closely with the Jira Project Admin Interface and oversaw Jira's architectural setup for Agile projects aligned with the firm's strategic goals.

● Regularly optimized Jira functionalities like search, reporting, and notifications to boost global team productivity.

● Tailored Jira components to meet stakeholder requirements for the DOL VETS TAP program.

●

United States Postal Service Postal Clerk 02/2015-01/2021

● Mail Processing and Sorting, Customer Service and Counter Operations, Postal Logistics and Distribution.

Master-At-Arms Petty Officer 3rd Class United States Navy 08/2010–03/2016

● Managed maintenance of sensitive communications and processed classified materials.

● Ensured peace through conflict resolution, de-escalation techniques, and law enforcement practices.

● Maintained federal-level security clearance.

● Upheld safety and protection of all Navy members. Professional Training:

Careerist – AI Automation Specialist 2026:

AI Automation Consulting Business Process Analysis Solution Design Documents AI Opportunity Discovery Workflow Mapping AI Agent Design n8n Automation Make.com API Integration Prompt Engineering LLM Workflows Retrieval-Augmented Generation (RAG) Long-Term Memory Architectures Vector Databases CRM Automation Sales Automation Document Automation AI Client Discovery Automation ROI Analysis End-to-End Business Automation Design Academic Qualifications

NuCamp, Clarksville, TN 06/2020 – 10/2020

Immersive Front End Web and Mobile Development Certification Program NuCamp, Clarksville, TN 06/2020 – 12/2020

Immersive Full Stack Web Development Certification Program Additional Certifications

Programming Foundations: Software Testing Git Essential Training Learning Management Systems

(LMS) Learning SCORM and Tin Can API Software Design: From Requirements to Release Windows Server 2019: Installation and Configuration Programming Foundations: Algorithms

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