Multi-Unit General Sales Manager
Resume:
BEVERLY BOUDREAUX
General Sales Manager
Baton Rouge, Louisiana, United States
**********@************.*******.***
SUMMARY
MULTI-UNIT GENERAL SALES MANAGER
WORK EXPERIENCE
****-***rent
Multi Unit General Sales Manager
CHICO’S
United States
Responsible for achieving sales goals for a top 100 store in the region and the top volume store in the district. Promoted to Multi-Store General Sales Manager of the Baton Rouge market - which was a total volume of $4 million dollars, with 6 direct reports and over 25 employees. Trained and on-boarded several Store managers and Assistant managers for the district in both locations. Produced the highest profit store in the district at the Cedar Lodge location. Within six months took Mall of Louisiana off of the Target Shrink program. Pioneered online strategy which helped the Baton Rouge market maintain sales growth during the pandemic. Inducted into the Chico's Hall of Fame due to positive results. Recognized for top phone and text capture in the company, which in turn built strong traffic over last year results. District Manager added an additional store to mentor- Lake Charles. Conducted store walk through's, peer days and had weekly touch-bases with store manager. Produced top results year over year in 2016, 2017, 2018, 2019 and 2021. Invited to Top Store Manager in the Region Round Table in 2020 to give product and store experience feedback. Member of Regions High Performance Store Manager team.
2011-2015
Store Manager
PIER 1 IMPORTS
United States
Responsible for opening a new store and achieving sales goals with an annual volume of $1.7 million dollars. Trained new associates ensuring they are demonstrating positive customer service, suggestive and persuasive sales methods as well as demonstrating to customers the features and benefits of products. Provided a great customer experience through expert service which resulted in positive feedback. Received positive customer comments on all feedback forms which were used as training aids for other associates. Stocked and merchandised products on sales floor, maintaining a welcoming atmosphere. Led, organized and conducted in-store yearly inventory. 2010-2011
Customer Experience Manager
VICTORIA'S SECRET
United States
Responsible for maintaining the customer experience / front of house at a $10 million dollar location. Trained, assessed and provided divisions of responsibility among associates. Responsible for the quality and success of the staff, and also training and developing high performance teams that achieved sales goals. Demonstrated suggestive and persuasive sales methods, to better inform customers to the features and benefits of store merchandise. Collaborated with Store Manager to obtain merchandise which was unavailable in store. Maintained all facets of the business and communicated with Store Manager and District Manager.
1998-2010
Area Sales Manager
DILLARD'S
United States
Promoted from Counter Manager supervising $650,000 to Business Manager supervising $1.5 million dollars. As Business Manager took counter rankings from #3 to #1 in six months. Opened new store and made projected sales plan in first year. Responsible for customer experience in a $10 million dollar store. Grew ranking to #1 from #3 in six months. #1 total profit dollars in store in the district. 2004-2008
Tax Preparer
JACKSON HEWITT
United States
Provided tax advice and completed forms for clients that best fit their needs. Informed clients on new tax preparation processes. Collected records and input information into tax software and databases. Kept records and files for clients with confidentiality.
EDUCATION
-Current
Associate of Arts
USA Training Academy
United States
Associate of Arts USA Training Academy
SKILLS
Sales Sales Management Staff Training Profit & Loss Customer Support/Service Tax Returns Inventory Management Merchandising Customer Experience Team Lead/Manager Retail Management Persuasion Skills Meet Sales Quota Organizational Skills Product Merchandising New Store Openings Performance Management Income Tax Regional Sales Sales Forecasting Tax Software Revenue Growth Mentoring Fast Food
HONORS & AWARDS
Responsible for achieving sales goals for a top 100 store in the region and the top volume store in the district. Promoted to Multi-Store General Sales Manager of the Baton Rouge market - which was a total volume of $4 million dollars, with 6 direct reports and over 25 employees. Trained and on-boarded several Store managers and Assistant managers for the district in both locations. Produced the highest profit store in the district at the Cedar Lodge location. Within six months took Mall of Louisiana off of the Target Shrink program. Pioneered online strategy which helped the Baton Rouge market maintain sales growth during the pandemic. Inducted into the Chico's Hall of Fame due to positive results. Recognized for top phone and text capture in the company, which in turn built strong traffic over last year results. District Manager added an additional store to mentor- Lake Charles. Conducted store walk through's, peer days and had weekly touch-bases with store manager.
Produced top results year over year in 2016, 2017, 2018, 2019 and 2021. Invited to Top Store Manager in the Region Round Table in 2020 to give product and store experience feedback. Member of Regions High Performance Store Manager team. Responsible for opening a new store and achieving sales goals with an annual volume of $1.7 million dollars. Trained new associates ensuring they are demonstrating positive customer service, suggestive and persuasive sales methods as well as demonstrating to customers the features and benefits of products. Provided a great customer experience through expert service which resulted in positive feedback. Received positive customer comments on all feedback forms which were used as training aids for other associates. Stocked and merchandised products on sales floor, maintaining a welcoming atmosphere. Led, organized and conducted in-store yearly inventory. Responsible for maintaining the customer experience / front of house at a $10 million dollar location. Trained, assessed and provided divisions of responsibility among associates. Responsible for the quality and success of the staff, and also training and developing high performance teams that achieved sales goals.
Demonstrated suggestive and persuasive sales methods, to better inform customers to the features and benefits of store merchandise.
Collaborated with Store Manager to obtain merchandise which was unavailable in store. Maintained all facets of the business and communicated with Store Manager and District Manager. Promoted from Counter Manager supervising $650,000 to Business Manager supervising $1.5 million dollars. As Business Manager took counter rankings from #3 to #1 in six months. Opened new store and made projected sales plan in first year. Responsible for customer experience in a $10 million dollar store. Grew ranking to #1 from #3 in six months.
#1 total profit dollars in store in the district.
Provided tax advice and completed forms for clients that best fit their needs. Informed clients on new tax preparation processes. Collected records and input information into tax software and databases. Kept records and files for clients with confidentiality. Prepared over 50+ tax returns as extra income during tax season. Built trust and honest relationships which built a strong return customer base for each tax season. Top 100 store status- Chico's
Chico's Hall of Fame
Featured in Chico's newsletter for customer capture Victoria's Secret- Sales achievement award- over 1 million dollars in sales in six months Dillard's- Employee of the month and Pace Setter Award LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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