Pharmacy Technician with Patient-Focused Care
Resume:
Shawn Johnson
Columbus, IN *****
************@*****.***
Work Experience
Pharmacy Technician
Kroger pharmacy-Columbus, IN
April 2004 to Present
• Accurately filled and dispensed XX prescriptions daily, ensuring patient safety and adherence to medication guidelines
• Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
• Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
• Maintained a clean and organized work area, including the pharmacy shelves and storage areas
• Provided excellent customer service by answering questions about medications, potential side effects, and drug interactions
• Processed insurance claims for patients' prescriptions using electronic systems such as XYZ software
• Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
• Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
• Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations
• Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
• Assisted in managing expired medications through proper disposal methods following regulatory guidelines
• Counseled patients on over-the-counter (OTC) products suitable for their symptoms or conditions
• Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
• Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
• Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications
• Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
CNA
Silver Oaks Health Campus-Columbus, IN
March 2001 to March 2002
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
CNA
Willow crossing-Columbus, IN
April 2000 to March 2002
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
• Performed basic first aid procedures in emergency situations until further medical help arrived
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer Skills
• Data entry
• Computer skills
• Microsoft Office
• Pharmacy technician experience
• Phone etiquette
• Cash register
• Organizational skills
• Customer service
• Phone triage
• Typing
Certifications and Licenses
Pharmacy Technician Certification
Pharmacy Technician License
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