Remote Customer Service & Account Assistant

MELISSA BAUDER

*** ********* **. *******, **. ***28

518-***-**** *********@*****.***

OBJECTIVE

Obtain a remote position where I can use my exceptional interpersonal and communication skills to ensure quality customer service and foster a positive relationship between the customers and the company.

SKILLS & ABILITIES

Excellent communication skills, business and relationship building skills, sales experience, personnel management, time management, organization skills

EXPERIENCE

Oct.2021-Current

Remote Account Assistant, Hudson Management Services

Works as an extension of the sales force for a particular client. Acting as their account assistant generating qualified appointments for your team of sales associates by engaging in conversations.

June 2011-March 2020

Restaurant Manager, Delmonico's Italian Steak House

Part of opening managing team and grew business from the ground up. Trained staff to meet guest needs efficiently. Managed food and beverage cost to leverage for highest profits possible. Employee schedules, hiring, and training was part of daily tasks while leading both front and back end of restaurant staff.

Feb 2003- June 2011

Remote Customer Service Representative, Proctor and Gamble

Remote call center employee assisting field sales staff to give their customers additional assistance. Placed sales orders over the phone, responsible for up sells to achievements company goals, connected current and prospective customers to the sales representative in their area. Assisted field sales with follow-ups to ensure excellent customer relationship building.

EDUCATION

August 1992-May 1995

Business Administration, Schenectady, NY, Schenectady County Community College

You delivered that big presentation to rave reviews. Don’t be shy about it now! This is the place to show how well you work and play with others.

LEADERSHIP

Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity? You’re a natural leader—tell it like it is!

Contact this candidate