Administrative Office Support Professional
Resume:
Pat Williams
cell: 205-***-**** (with voicemail)
email: **********@*****.***
Birmingham, AL 35212
Cover Letter and Resume:
** ***** ** ************** **********, 2 years of general legal. I have a strong customer service background. Interaction with corporate executives, vendors/customers was ninety percent of my workday. I am dependable, highly organized, detail oriented and effective communication skills; collaborate well with staff, experienced working in a fast-pace corporate environment and multi-tasking.
Work History:
Short-term temp assignments 08/2024-Present
UAB Temp Agency 03/2022-June 2024
Varied temp work assignments with UAB-Daily meeting calendar/scheduling for student affairs director and staff. Answered incoming phones and special project work for directors and other staff. Dept of plastic surgery-finance clerk. Processed physicians travel expense forms and researched unpaid invoices. School of Nursing admin clerk for assistant/associate deans on new orientations programs for new students in nursing. Assisted with office support for deans/students and staff.
Pride Staff 10/2021-03/2022
Data entry/back up receptionist to Milos Tea Company Bessemer, Alabama plant.
McGlinchey Stafford Law Group, LLC. 06/2019—08/2020-Legal Receptionist/Administrative
Answered inbound calls, represented the firm in the absence of legal staff. Reconciled monthly corporate credit card statements for payments and other monthly vendor invoices. Scheduled meetings, ZOOM conference calls, mail pick-up and delivery, performed other clerical duties assigned by legal staff. Updated legal administrator on any office issues. Assisted legal marketing team with event planning for the firm, morale team building events and networking socials; legal seminars for CLE credits required for legal staff.
Compass Bank 09/2005-12/2005-Legal Receptionist—Banking Temp Assignments
Answered phones, scheduled attorney meetings, travel and processed attorneys travel expenses. Data entry of payroll, maintained legal files, utilized banking software, generated reports, retrieval of data and communicated with other clerical teams on banking issues and customer concerns—from phone inquiries or mail. Scheduled conference rooms, lunch meetings for banking executives. Processed mail and researched other incoming documents forward to other banking departments. Assisted legal staff as needed with special project work. Maintained office and kitchen supplies.
BBVA Compass Bank 08/2007-06/2019-Administrative Coordinator III
I worked for the marketing department. Interaction with customers, vendors, and banking clientele. I worked with project managers on generating revenue for the bank. Handled clerical/administrative duties. Scheduled meetings, lunch meetings, typed, filed. Scheduled travel and processed executives corporate credit cards expense accounts. Maintained office supplies, marketing materials and promo gifts items/inventory. Managed shipping and receiving of
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Pat Williams
marketing products, promo kits for all the branches, liaison to the branches on making sure they were aware of new products/services coming to the branches—displayed for existing customers and potential clientele to view.
The E-GROUP (contract employee for Southern Company) 09/2015-12/2015
Supplemental Services HR - Support Specialist—Southern Company Contract Employees
Provided general office support to staff (photocopying, faxing, and lunch meeting setup). Prepared general correspondence (cut/paste, moved files in electronic filing systems and updated personnel information on contract staff. Assisted with E-stars payroll system.
Legal Work:10/2006-12/2006: I worked for AmSouth Bank as a legal administrative assistant, for the bank attorneys, meetings scheduling, input attorney billable hours, pulling files, assisted subpoena unit, logged legal documents, garnishments documents, scanned into banking software and forward to paralegals for review and handling.
Temp Agencies Employment Medical 04/2000-05/2000
CHILDREN’S HEALTH SYSTEM, Birmingham, AL (04/2000-05//2000) Medical Secretary to the Chief of Radiology – Radiology Associates (Temp Agency, Adecco)
Performed medical transcription duties to properly maintain medical records and diagnostic documentation. Scheduled meetings for radiologists. Followed up on patient appointments for physicians and clinics.
Divisional Secretary to the Divisional Director of Surgical Services – 02/2000-03/2000
Scheduled Divisional Director’s meetings and travel arrangements. Prepared monthly reports for the OR medical team leaders. Assisted Joint Commission Staff Nurse on preparing for JCAHO Annual Medical Policies and Procedures Hospital Documentation Inspections and other clerical duties assigned.
Education:
Southern Junior College of Business Aug. 1980-2-year College Diploma, Business Office
Professional Career Development Institute, Legal Assistant Training, Nov. 1992, Legal Certificate
Samford University Metro College, Legal Secretary Course, Feb. 2000; Legal Secretary Certificate
Professional References:
(1) Ms. Donna Hood, email: *****.****@***.***; contact phone: 205-***-****; former co-worker at BBVA Compass Bank
(2) Ms. Pam Gafnea, email: ***.******@*******.***, contact phone: 205-***-****; former co-worker at BBVA Compass Bank
(3) Mr. Michael Cyr, email: *******.***@*******.***; contact phone: 205-***-****, former co-worker at BBVA Compass Bank
(4) Ms. Kathy Celestine, email: ***********@***.***, contact phone: 504-***-****, former co-worker of McGlinchey Stafford Law Group
(5) Ms. Myrteese Johnson, email: *********@*****.***, contact phone: 205-***-****, former co-worker at BBVA Compass Bank
BBVA Compass Bank References—Request References—for Pat Williams
James D. Holley
Manager of Asset Recovery Underwriting at BBVA Compass Bank
As a member of our team, Pat Williams, demonstrated a great work ethic and always displayed a positive attitude and demeanor.
Donna Hood
Director of Incentive Design at BBVA Compass Bank
Pat Williams is a dedicated, action oriented and detailed team member. She takes ownership and drives projects to completion and with a high degree of accuracy and customer satisfaction. Pat always goes above and beyond. She doesn’t settle for doing less or being ideal. She would be a fantastic team member for any organization that values team members who work hard!
Susan Nevins
Executive Assistant—Operations Analyst at BBVA Compass Bank
Pat has always displayed a strong work ethic in any task she has undertaken with great attention to detail in order to achieve good results. She shows a strong commitment to getting the job done in an efficient and timely manner. Pat works well with others and shares her positive personality and sense of humor with those around her.
Lance Gibson
SVP, Small Business Deposits, Director at BBVA Compass Bank
Pat is just a wonderful person with a strong work ethic and as positive an attitude as anyone I’ve worked with in my 20+ years at BBVA Compass Bank.
Donna Robbins
Senior Legal Administrator, McGlinchey Stafford Law Group—Birmingham, AL (06/2019-08/2020)
Pat joined our Birmingham legal office with such enthusiasm. Pat’s professionalism to our attorneys, legal staff and business clientele was well received. Pat worked well with our staff, always wanting to be of assistance to them, and even to the other businesses on our floor, giving assistance to them on occasion. I travelled to the Birmingham office twice per month. Pat and I had weekly one-on-one meetings, where she kept me updated on the Birmingham office and any concerns that needed my attention. Pat has a great personality, strong work ethics and overall would be an asset to any business wanting to hire a dependable employee.
Pat Williams
UAB Temporary Services Agency
Executive Assistant – Job duties:
March 2022-April 2022
Executive Assistant reports directly to UAB’s Vice President for Student Affairs.
Coordinated and implemented systems to support the Vice President for Student Affairs and the Directors and Assistant Directors that report to the VP of UAB Campus Student Affairs. Maintained calendars for both directors of student affairs.
Daily meeting scheduling and calendar updating for VP and AVP(s). Answered incoming calls and provided information to callers not pertaining to Student Affairs. Welcomed internal/external scheduled/non-scheduled visitors and vendors. Assisted with any special project work from AVPs and Student Affairs Director management team. Handled general inquiries from the public, students, faculty, and staff of the UAB Campus. processed expense accounts and vendor invoices and other clerical duties. Assisted other secretarial support.
April 2022-Present
Department of Surgery – Finance Office Clerk
Assisted Financial Officer with incoming mail, processing incoming medical, vendor and physicians’ invoices and expense accounts on medical tours/seminars and other clinical supply orders invoices. Contacted vendors and researched any discrepancies with invoices that were not in sync with what was purchased and received from purchase orders forms. Follow-up with accounting from physicians’ requests on repayments not received timely for any funds they spent on luncheons, travel, corporate credit cards or personal spending accounts from medical seminars/registrations/medical and drug licensure fees, etc. Assisted the department of surgery financial directors with any clerical duties required.
Pride Staff Agency for Milos Tea Plant-Bessemer, AL - Bessemer, AL
October 2021 to March 2022 -- Data Entry/Receptionist
Clerical, data entry, receptionist work assignments throughout the metro businesses representing Pride Staff. Receptionist: Temp work for Milos Tea Plant. Greeted visitors and vendors to the plant, answered phones directed contract workers to proper plant personnel. Logged in/out vendors and visitors and logged/in-out employees, temperature checks due to covid conditions and recorded vital records of each staff member and visitor to the plant, information was forward to safety management team at the end of each shift.
Years of Work History:
1)03/2005-07/2005 and Jan. 2021-–temp work with Spherion and Accustaff and Unemployed-seeking work.
2) 2000-2004, temp work. 3)Compass Bank 2007--and other temp work assignments within metro Birmingham, AL. 4)2009-2015 Compass Bank Corporate Marketing and Asset Recovery-Layoff- July 2015.
5)The E-Group contractor with Southern Company--09/2015-12/2015. 6)Rehired-BBVA Compass Bank Jan. 2016-June-2019 Foreclosure, Operational Support Services, rumors of being laid off due to sale of Bank to PNC. 7) I resigned and took a job with a law firm. 8) 08/2024-Present—Short-term temp assignments.
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