SolarWinds & Systems Engineer (AWS/Azure)

Per Backman, Systems Engineer

The Colony, *****, United States, 469-***-****, ***********@*****.***,

SUMMARY Highly accomplished SolarWinds Administrator and Systems Engineer with extensive experience in deploying, managing, and optimizing enterprise monitoring platforms. Proven ability to configure and maintain a wide range of SolarWinds modules, including NPM, SAM, and NCM, alongside Windows and Linux server administration, virtualization, and cloud services. Expertise in developing dashboards, alerts, and automation scripts to enhance operational visibility and efficiency. Seeking to leverage deep technical skills and a strong understanding of IT infrastructure to contribute to Clearspan's success. WORK EXPERIENCE

SolarWinds Network Monitoring Engineer

VA.gov

11/2025 – 08/2026 VA

Spearheaded the deployment of SolarWinds in both AWS and Azure environments.

Established monthly patching cycles for Windows platform updates. Authored customer documentation for server onboarding procedures for both ScienceLogic and SolarWinds.

Science Logic Network Management engineer

VA.gov

06/2024 – 11/2025 VA

Managed the deployment and administration of ScienceLogic (SL1). Facilitated lab and development activities, including the integration of new devices, customer profiles, and resolution of daily issues. Developed upgrade procedures and implementation manuals for system enhancements.

Executed requirements gathering, design, implementation, development/customization, and ongoing administration for ScienceLogic customers across logical and virtual networks and devices. Collaborated with cross-functional teams including Linux, Unix, Windows, AWS, and Azure specialists.

Engineered new Dynamic Applications within the ScienceLogic platform. Utilized tools such as EM7, ServiceNow, vCenter, AWS, Azure, and Wireshark.

Created customized, layered dashboards, starting with the VA global layer. Operated SL1 version 12.1.3 on AWS with 90 collectors in AWS and 75 in Azure, managing 75,000-80,000 devices.

Managed SolarWinds version 2026.2.

Implemented and maintained the PowerFlow platform. Leveraged Claude AI to refine Python tools and manage change requests. Provisioned AWS accounts for monitoring AWS CloudWatch for VA customers.

Science Logic Network Management engineer

NARA.gov

01/2024 – 06/2024 Remote

Administered the deployment and operation of ScienceLogic (SL1). Supported lab and development tasks, including the integration of new devices, customer profiles, and troubleshooting daily issues. Authored upgrade procedures and comprehensive implementation manuals. Handled requirements gathering, system design, implementation, development/customization, and ongoing administration for ScienceLogic customers, encompassing logical and virtual networks and devices. Partnered with specialized teams such as Linux, Unix, Windows, AWS, and Azure.

Developed new Dynamic Applications within the platform. Employed tools including EM7, ServiceNow, vCenter, AWS, Azure, and Wireshark.

Constructed customized, layered dashboards, beginning with the NARA global layer.

Managed SL1 version 12.1.3 on AWS, deploying 90 collectors in AWS and 75 in Azure, overseeing 75,000-80,000 devices.

Executed the implementation and management of the PowerFlow platform. Successfully removed all ScienceLogic (SL1) entries, accounts, and configurations from AWS and Azure environments.

Science Logic Network Management engineer

NYC.gov

01/2022 – 12/2023 NYC

Oversaw the deployment and administration of ScienceLogic (SL1). Provided assistance with lab and development activities, including the integration of new devices, customer profiles, and daily issue resolution. Generated upgrade procedures and implementation manuals. Conducted requirements gathering, design, implementation, development/customization, and ongoing administration for ScienceLogic customers, spanning logical and virtual networks and devices. Collaborated with cross-functional teams including Linux, Unix, Windows, AWS, and Azure specialists.

Created novel Dynamic Applications.

Utilized tools such as EM7, ServiceNow, vCenter, and Wireshark. Developed layered dashboards, starting with the NARA global layer, followed by campus-specific and network/server splits.

Operated ScienceLogic version 11.3 in a High Availability (HA) configuration with 5 collectors, managing 2,500-3,000 devices.

Implemented Splunk Enterprise within NARA and obtained certification. Managed the integration of dashboards across multiple layers, including NARA global, individual campuses, and segmented networks and servers. Science Logic Network Management engineer

GDIT/NIH

03/2020 – 01/2022 Remote

Managed the deployment and administration of ScienceLogic (SL1). Supported lab and development activities, including the integration of new devices, customer profiles, and troubleshooting daily issues. Produced upgrade procedures and implementation manuals. Performed requirements gathering, design, implementation, development/customization, and ongoing administration tasks for ScienceLogic customers, covering logical and virtual networks and devices. Coordinated with cross-functional teams including Linux, Unix, Windows, AWS, and Azure.

Developed new Dynamic Applications.

Employed tools such as EM7, ServiceNow, vCenter, and Wireshark. Maintained ScienceLogic version 11.2 in an HA configuration with over 80 collectors, overseeing approximately 100,000 devices. Science Logic DevOps engineer

Cisco

05/2019 – 02/2020 San Jose

Directed the deployment and administration of ScienceLogic (SL1). Assisted with lab and development activities, including the integration of new devices, customer profiles, and daily issue resolution. Authored upgrade procedures and implementation manuals. Executed requirements gathering, design, implementation, development/customization, and ongoing administration for ScienceLogic customers, spanning logical and virtual networks and devices. Utilized tools including EM7, ServiceNow, vCenter, IPAM, and Wireshark. Managed ScienceLogic version 11.1 in a High Availability (HA) and Disaster Recovery (DR) setup across over 200 campuses.

Designed and implemented customized dashboards for each Network Operations Center (NOC) group, covering Network, Linux, UNIX, and Windows servers.

Integrated PowerFlow with ServiceNow for enhanced event monitoring. Crossover Telecommunications Consultant

Zyphertel

08/2018 – 08/2019 Remote

Served as a ScienceLogic Deployment and Administration Engineer and DevOps specialist.

Facilitated lab and development activities.

Generated Jira tickets and developed scripts required for operational tasks. Performed requirements gathering, design, implementation, development/customization, and ongoing administration for ScienceLogic customers, covering logical and virtual networks and devices. Employed tools such as Python, Jira, Bitbucket, Git, pep8, phytol, Rhat Linux, and Oracle Linux.

Managed a large-scale network comprising over 400,000 devices across 8 stacks (each running HA), with 80-100 collectors per stack. ScienceLogic Engineer III

CDW

01/2018 – 06/2018 Remote

Collaborated with Aurea and Volt Delta North America to develop project plans and procedures for integrating Volt Delta North America's Telecommunications portfolio into Aurea/Zephyred.

Documented the existing Volt Delta NA telecommunications infrastructure and software, including IVR, CX, 511, and 411 services. Compiled and uploaded information into Confluence to facilitate cross- training for Aurea/ESW resources.

Reviewed existing infrastructure and updated Gap Assessments. Conducted Knowledge Transfer sessions with Volt Delta NA resources on a per-application and per-role basis.

Created integration plans and tasks based on existing infrastructure and portfolios.

Identified migration gaps, including technological, process, and end-of-life software/hardware platforms.

Submitted deliverables to EPM Live and Google Drive, sharing them with the Professional Services (PS) team.

Received training on OASIS 11.3 EU version.

Secured access to Volt Delta NA VPN for tool access, including PASM and PRTG Netcool.

Supported wireless AP networks and controllers.

Provided Unix, Linux, and Windows server support and integration. Senior Consultant

OpsVision Solutions

01/2017 – 01/2018 Remote

Functioned as a ScienceLogic Deployment and Administration Engineer. Supported internal training and research activities. Executed requirements gathering, design, implementation, development/customization, and ongoing administration tasks for ScienceLogic customers, covering logical and virtual networks and devices. Utilized tools such as Python, Wireshark, VMware, ESXi, Rhat Linux, and Oracle Linux.

Customer Applications Engineer

Genband

01/2013 – 11/2016 Worldwide

Served as a ScienceLogic and SolarWinds Deployment and Administration Engineer.

Assisted with lab and development activities for internal training and research.

Performed requirements gathering, design, implementation, development/customization, and ongoing administration tasks for ScienceLogic customers, covering logical and virtual networks and devices. Rebuilt the Western Digital SolarWinds global network from 12 clusters to 4, constructing topology maps and Visio outlines for rack/shell/device layouts across 5 continents, collaborating with 7-8 regional teams for their specific layouts.

Employed tools including Python, Wireshark, VMware, ESXi, Rhat Linux, Oracle Linux, IPAM, SL1, and SolarWinds.

Managed the implementation of new GENBAND VoIP switches, platforms, and provided support, including customer network architecture and design documentation.

Developed an upgrade strategy for a seamless migration of the old network and elements from both the IT and Telco sides.

Provided DDI (DNS, DHCP, IP Address Management) Network Engineer support, including on-site installation, implementation, and support of new equipment.

Completed network designs for Spec Book and NETD.

Utilized tools such as Wireshark, ATCA tools, DMS tools, Linux Rhat, Rhat VM, and IPAM Netcool.

Acted as the primary point of contact for customers and on-site engineers addressing hardware, software, IP, and VM-based issues. Instructor

ATP College

01/2013 – 12/2018 Dallas

Instructed students from AT&T and Verizon on topics including electronics, optical networking, fundamentals of wireless, fundamentals of wireless LAN, and CCNA preparation.

Mentored and advised students on class progress and homework assignments.

Developed and graded class assessments and tests.

Maintained student and class records, including attendance, progress, and grades.

Engineer Specialist / Network Integration TAS/ER Engineer & Subject Matter Expert

Glow Networks

06/2009 – 12/2012 Worldwide

Served as a Software Delivery Expert Engineer.

Provided recovery support for all GSM/GPRS/UMTS/ATCA Element Management applications, platforms, DMS switches, routers, IP switches, servers, and new aTCA-based switching systems, including data-fill, troubleshooting, and all UNIX-based components.

Led projects by creating project plans and risk analyses involving internal and external groups and customers.

Acted as the primary point of contact for support. Worked with Linux, Unix, and Windows environments, and utilized Netcool. Software Delivery Expert Engineer

Nortel Networks

01/2009 – 06/2009 Worldwide

Acted as the primary point of contact for software delivery support. Performed pre-checks for all GSM/UMTS Nortel-based equipment, including software download, patching, software upgrades, and commissioning. Developed and built processes and manuals for automated upgrades and new installations.

Led projects by creating project plans and risk analyses involving internal and external groups and customers.

Served as the primary point of contact for software delivery support. Managed operations within Linux, Unix, and Windows environments, utilizing Netcool.

Manager IT for Product Management / VP Technical Marketing Accurate Graphics Specialties

01/2008 – 01/2009 Dallas

Managed IT network management products, including OSS, NME, NMS, OAM&P, and laser cutter products.

Analyzed marketing strategies, value statements, and customer benefit analyses for hardware and software releases of network management and element management products.

Established and defined strategic third-party relationships to address product portfolio gaps by analyzing customer business plans, 'make vs. buy' business cases, competitive landscapes, and time-to-market factors. Provided technical presentation support for account managers, developed up-to-date product marketing collateral, created materials to support new business acquisition, and furnished detailed line-by-line responses to customer RFI's, RFQ's, and RFP's.

Engineer Specialist / Network Integration & Subject Matter Expert Nortel Networks

01/1997 – 01/2008 Worldwide

Led serviceability initiatives for the GSM/ATCA product line, establishing a complete remote support infrastructure enabling maintenance for any customer globally.

Achieved comprehensive Dead Office Recovery and Remote Verification Office processes.

Served as a Testing and Integration Subject Matter Expert (SME) for all GSM/GPRS/UMTS/ATCA Element Management applications, platforms, DMS switches, routers, IP switches, servers, and the new aTCA-based switching systems, including data-fill, troubleshooting, software patching, and system upgrades.

Operated within Linux, Unix, and Windows environments, utilizing Netcool. EDUCATION

Ericsson University

Master, Telecommunications

1978 – 1981 Sweden

UMEA University

B.E., Engineering

1977 – 1978 Sweden

SKILLS Linux and Windows Servers Wireless Network Services (AP, Controllers)

Operating Systems (Linux, Windows,

Unix)

ScienceLogic SL1

SolarWinds ServiceNow

Routers & Switches Firewalls

Telco (installation, integration) Monitoring Tools Network Services DevOps Python

IPAM Python 2.7, 3.7

ScienceLogic PowerFlow AWS tools / configuration / monitoring / performance

AI tools ChatGPT / Claude SolarWinds Administration NPM SAM

NCM NTA

SCM Orion Platform

Server Administration VMware

Active Directory Group Policy

Storage Management Lifecycle Management

Application Support PowerShell

Incident Response Root Cause Analysis

Capacity Planning Disaster Recovery

Security Hardening Auditing

WMI REST APIs

NetFlow Analytical Problem Solving

Continuous Improvement Technical Leadership

Attention to Detail Time Management

Process Documentation Microsoft Certification

SIP VoIP

Azure Jira

CCNA

MCITP

MS MCTS

MS MTA Server 2008

MS Network +

Unix SUN Administrator

ScienceLogic Professional

ScienceLogic

CERTIFICATES

ScienceLogic Expert

ScienceLogic

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