career coach, recruiter, HR

AMY J. WHITFIELD

Brandywine, MD 757-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Recruiting, workforce strategy, community engagement, and program management professional with 15+ years of experience supporting talent acquisition, workforce planning, public-sector operations, community partnerships, and data-driven decision- making. Proven ability to develop candidate pipelines, coordinate recruiting and community outreach events, analyze workforce and operational data, and build strategic relationships with government agencies, community organizations, schools, vendors, and internal leadership. Experienced in identifying workforce needs, improving processes, supporting hiring managers, and translating market and operational information into actionable recommendations. CORE COMPETENCIES

Candidate Attraction & Sourcing • Talent Pipeline Development • Workforce Planning • Community Engagement • Grassroots Outreach • Recruiting Strategy • Market & Workforce Analysis • Hiring Events • Candidate Experience • Stakeholder Management • Government & Public-Sector Partnerships • Community Partnerships • Workforce Development • Data Analysis & Reporting • Process Improvement • Cross-Functional Collaboration • Program Management • HR Operations • Compliance • Microsoft Office • Excel • Outlook • Teams

PROFESSIONAL EXPERIENCE

DC Department of Corrections — Program Analyst

Washington, DC January 2019 – November 2024

• Analyzed workforce, operational, and staffing information to identify priorities, trends, gaps, and opportunities for leadership decision-making.

• Prepared reports, metrics, and recommendations used to support workforce planning and organizational initiatives.

• Partnered with leadership, HR, operational teams, employees, vendors, and community stakeholders to address workforce and program needs.

• Coordinated multiple workforce and operational initiatives while managing competing priorities and deadlines in a fast-paced public-sector environment.

• Identified operational barriers, recommended process improvements, and collaborated across departments to improve service delivery and organizational effectiveness.

• Maintained confidential workforce and program records while ensuring compliance with agency policies and regulatory requirements.

DC Department of Corrections — Compliance Specialist (PREA) Washington, DC 2018 – 2019

• Conducted compliance assessments, audits, and data reviews to identify operational gaps, trends, and areas requiring corrective action.

• Analyzed findings and prepared reports and recommendations for managers and senior leadership.

• Collaborated across departments to resolve issues affecting program operations and regulatory compliance.

• Maintained detailed documentation and communicated requirements, findings, and process improvements to stakeholders.

• Provided training and guidance to staff regarding policies, procedures, and compliance standards. Rivers Correctional Institution — Human Resources Recruiting Advisor Winton, NC 2008 – 2015

• Managed recruiting activities including candidate sourcing, screening, interviewing, selection support, onboarding, and candidate follow-up.

• Developed candidate pipelines for difficult-to-fill positions through community outreach, referrals, recruiting events, and local partnerships.

• Partnered with hiring managers to understand staffing needs, hiring priorities, position requirements, and recruitment challenges.

• Coordinated and represented the organization at job fairs, recruiting events, and community outreach activities.

• Built relationships with community organizations, schools, workforce resources, and local stakeholders to expand awareness of employment opportunities.

• Identified recruiting challenges and adjusted outreach strategies to improve applicant flow and candidate engagement.

• Supported a positive candidate experience through consistent communication, follow-up, and assistance throughout the application and onboarding process.

Rivers Correctional Institution — Community Relations Liaison Winton, NC 2009 – 2015

• Developed and maintained strategic partnerships with community organizations, businesses, schools, government representatives, and local stakeholders.

• Planned and executed community outreach initiatives, public events, recruiting activities, and employee engagement programs.

• Represented the organization at community meetings, public forums, outreach events, and partnership activities.

• Built trusted community networks that increased organizational visibility and supported workforce and community initiatives.

• Gathered community feedback and local insights and communicated findings to organizational leadership. ADDITIONAL EXPERIENCE

Surry County Public Schools — Media Specialist

Surry, VA 1996 – 2001

Supported students, staff, instructional programs, technology resources, communication, and school-based activities within a diverse educational environment.

Hertford County Public Schools — Second Grade Teacher Assistant Ahoskie, NC 1992 – 1996

Supported classroom instruction, student engagement, learning activities, and communication with teachers, students, and families.

EDUCATION

Bachelor of Science in Mass Communication — Norfolk State University HUMAN RESOURCES EDUCATION & TRAINING

Human Resources Certificate — Prince George's Community College (2024) • SHRM Essentials of Human Resource Management

• Human Resource Generalist

TECHNICAL SKILLS

Microsoft Office • Microsoft Excel • Microsoft Word • Microsoft Outlook • Microsoft Teams • Data Tracking • Reporting • Records Management

Contact this candidate