Assistant Manager & Technical Support Supervisor
Resume:
** **** ******** ***** **** NC *****
************@*****.***
Lisa Jones
Supervisor Assistant Manager
Education Associate's Degree Business Administration for Property Management
I would like to be apart of your company.A company that is looking for an experienced person. I know that i can be profitable for the company with the experience that i have and develop. I have over 15 years of management experience and I’m eager to learn and grow with the business. I’m very dependable and a fast learner.
Experience
2009-2026 Conduent Raleigh, NC
Technical Support Supervisor
Managed 15 – 30 Call Center associates
Developed departmental budget of $1,000/day and controlled costs
Ensured productivity met or exceeded service and quality standards
Directed Call Center operations
2003-2006 Best Western Hotel Atlantic Beach, NC
Assistant Manager
Supervised the quality of work, demeanor, uniform and grooming of team and promoted positive employee relations. I managed 15-30 people
Answered/resolved guest inquiries.
Worked with all operating departments including, but not limited to, Housekeeping, Engineering, Sales, and Catering.
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1998-2002 Hardee’s Restaurant Atlantic Beach, NC
General Manager
Developed and executed the business plans for a $1,000,000 restaurant. The company budget was to meet 1,000,000 and I manage to exceed the budget.
Displayed strong leadership ability and communication skills. When managing 15-30 people
Responsible for hiring, scheduling, inventory control, administrative duties and maintenance of the building.
Manage 15-30 people
Managing inventory of more than a 1,000 dollars a week by counting and tracking the intake and supplies on hand
Managing the maintenance of the building by making sure equipment is up to date and running accordingly
Skills
Experience with customer service and managing people
Volunteer Experience
Durham Rescue Mission, Community Outreach
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