Christopher Andrews
Martinsville, IN ***** +1-765-***-**** ***************@*****.***
Professional Summary
Adaptable professional with extensive experience in material handling, inventory control, and customer service management at Boston Scientific, Rural King, and Kroger. Skilled in SAP systems, safe lifting, and Microsoft Office. Recognized for leadership as a department specialist and customer service manager, consistently ensuring efficient operations and positive customer experiences in fast-paced environments. Work Experience
Customer Service Manager (CSM) and Department Specialist Rural King Martinsville, IN
March 2020 to Present
• Led cashier team to minimize wait times by responding to customer and cashier questions and ensuring efficient workflow
• Assisted with daily cycle counts of Milwaukee and DeWalt power tools, improving inventory accuracy
• Investigated and reported product outages weekly to maintain stock levels and reduce lost sales
• Supported customers and colleagues with questions, loading, unloading, and stocking, enhancing overall service
• Maintained and built product displays and shelving to optimize product visibility and drive sales
• Assisted customers with a warm and professional attitude, increasing customer satisfaction Order Picker
Kroger Martinsville, IN
April 2020 to June 2020
• Picked customer orders accurately and processed payments at pickup, ensuring efficient and positive customer experiences
Dishwasher
Chili's Martinsville, IN
July 2019 to October 2019
• Washed and stocked dishes to maintain kitchen efficiency and cleanliness Grill Cook
McDonald's Martinsville, IN
September 2018 to March 2019
• Prepared grilled menu items and performed closing cleaning duties to maintain food safety standards
• Unloaded truck deliveries to ensure proper inventory levels for daily operations Crew Member
Rally's Bloomington, IN
April 2017 to August 2018
• Cooked hamburgers, hot dogs, and other food on grill and assembled sandwiches to order
• Operated as cashier and completed closing duties to maintain store readiness Roofer
Carl Parker, Handyman Services Martinsville, IN
August 2014 to November 2016
• Removed old roofing materials and attached shingles, contributing to timely project completion
• Performed ground clean up to maintain a safe and organized worksite Assembler
Strong Dr Bloomington, IN
May 2016 to June 2016
• Assembled brackets used in the installation of shelves, ensuring product quality and consistency Crew Member
SMK Enterprises Martinsville, IN
October 2013 to August 2014
• Dressed and baked pizzas, prepared dough, and handled customer orders to ensure timely service
• Completed closing duties to maintain cleanliness and readiness for next shift Food Preparation Worker
Burger King Martinsville, IN
August 2012 to September 2012
• Cleaned and prepared food for day shift, supporting smooth kitchen operations
• Made food to order for customers, ensuring accuracy and quality Machinist
Shirley Machine and Engineering Martinsville, IN May 2012 to June 2012
• Operated CNC mills and lathes to machine metal components for farm equipment, ensuring precision and quality Machinist
Shirley Machine and Engineering Martinsville, IN March 2011 to June 2011
• Utilized CNC machines to manufacture components of farm equipment, maintaining high quality standards
• Packaged finished components to prepare for shipment and delivery Assembly Line Worker
Elwood Staffing Plainfield, IN
August 2010 to September 2010
• Packaged and programmed cell phones and accessories at high speed on assembly line for Brightpoint, meeting production targets
Production Worker
Express Employment Professionals Greenwood, IN
March 2010 to May 2010
• Manufactured and packaged various plastic products, including airline life jackets and surgical drapes, for Mt. Olive Manufacturing
• Built products to specification, ensuring quality and consistency Material Handler and SAP
Boston Scientific Spencer, IN
May 2005 to April 2009
• Assembled, welded, inspected, and packaged biopsy devices to meet quality standards
• Served as material handler and SAP inventory operator, ensuring accurate inventory management Cashier
Kerasotes Showplace Bloomington, IN
August 2003 to February 2005
• Sold tickets and concessions to high volume of customers, delivering efficient and friendly service
• Maintained the appearance of the theater to provide a welcoming environment Education
Education (Some college)
Indiana University-Bloomington Bloomington, IN
August 2004 to December 2004
English education (Some college)
Ball State Muncie, IN
August 2003 to May 2004
High School Diploma
General High School
May 2003
Skills
Cycle Counting Order Fulfillment Machining CNC Milling Machine CNC CNC Lathe Micrometer Roofing Calipers Inventory Management Product Display Merchandising SAP Facilities Maintenance Handyman Manufacturing Quality Inspection Materials Handling Experience Additional Information
Authorized to work in the US for any employer