Customer Service Professional & Pharmacy Technician
Resume:
KIMBERLY McCULLOCH Colorado Springs, CO. *****
***.******@*****.***
Versatile and quick-learning customer service professional with 20+ years of experience. Dedicated to delivering a friendly and positive attitude, effective communication, and reliable service. Committed to excellence in multitasking, time management, and prompt conflict resolution while maintaining strong critical thinking and loyalty. Work Experience
Goodwill ~ Customer Service Associate
August 2025 to January 2026
• Greeting customers and providing excellent
customer service and a friendly, helpful
shopping experience by assisting them with
locating items and addressing inquiries.
• Arranging merchandise in an eye-catching
and pleasing manner, ensuring items are
categorized and sized correctly.
• Rotate out older items replacing with
updated merchandise.
Wal-Mart ~ Pharmacy Technician
May 2018 to February 2019
• Communicated with patients to receive
information about prescriptions and
conditions.
• Ordered medicines to replenish stock of
inventory.
• Entered and processed prescriptions into the
internal system, collected payment from
patients, and filled prescriptions with accuracy.
• Consulted with insurance representatives to
complete claims processing.
Owner ~ Integrity Painting
September 1997 to December 2016
• Led operations, overseeing project
management, client relations, and
development.
• Implemented cost~effective strategies,
managed budgets, accounts, and costs with
clients and vendors.
• Identified client needs, profitable projects,
and long lasting client relationships.
• Purchasing, sales, marketing, and account
operations.
• Scheduled employees for shifts matching their
strengths.
Lowe’s ~ Service Desk
March 2008 to August 2010
• Consistently exceeding customer expectations
by providing timely, empathetic support,
actively listening to concerns, and resolving
issues efficiently, while building strong, positive relationships with clients through proactive
communication and personalized service.
• Maintained a professional front desk
presence, greeting customers with enthusiasm,
and addressing inquiries promptly.
• Handled incoming calls and addressed
questions from customers.
• Performed wide-ranging administrative,
financial, and service~related functions on the
service.
Education
Medical Assistant ~ MA
Everest College ~ Colo. Spgs., CO
January 2009 to November 2009
Registered Dental Assistant ~ RDA
San Antonio College ~ San Antonio, TX
January 1995 to September 1995
High School Graduate ~ Diploma
Aguilar High School ~ Aguilar, CO
August 1991 to May 1992
Certification
Registered Dental Assistant
Medical Assistant
BBP, HIPAA, CPR
Contact this candidate