Inventory & Merchandising Operations Specialist

Lucia Aguirre

San Antonio, TX • ********@*****.*** • 210-***-****

Retail Merchandising & Inventory Specialist

Professional Summary

Experienced inventory, merchandising, and customer service professional with extensive background in retail operations, inventory control, logistics, warehouse support, and customer-facing roles. Skilled in planograms, product stocking, inventory tracking, shipping/receiving, and administrative support in fast-paced environments. Bilingual English/Spanish with strong organizational skills, reliability, and the ability to work independently or as part of a team.

Core Skills

• Merchandising & Planograms • Inventory Management • Retail Operations • Customer Service • Shipping & Receiving • Cycle Counts & Audits • Inventory Tracking Systems • Product Resets • Warehouse Operations • Data Entry • Bilingual English/Spanish • Microsoft Office • Logistics Coordination • Vendor Returns • Stock Rotation • Cash Handling

Professional Experience

Postal Support Employee / Sales Clerk United States Postal Service (USPS)

San Antonio, TX • February 2024 – Present

Provide customer service and sales support in high-volume postal environment.

Process mail, packages, postage transactions, money orders, and retail sales.

Maintain accuracy while handling cash transactions and customer accounts.

Assist customers with shipping products and postal regulations.

Work efficiently in fast-paced environments while meeting operational deadlines.

Support daily branch operations and maintain organized work areas.

Administrative Assistant Remote

San Antonio, TX • February 2019 – August 2023

Answered and routed phone calls while providing professional customer support.

Scheduled appointments, meetings, and maintained calendars.

Managed correspondence, data entry, and social media accounts.

Provided administrative support in remote work environment.

Family Caregiver Personal Family Care

• March 2016 – December 2018

Provided full-time care and medical support for family member with serious illness.

Coordinated appointments, medications, and daily care needs.

Inventory Control Associate McKesson

Schertz, TX • March 2004 – March 2016

Managed inventory control processes for medical distribution operations.

Performed cycle counts, reconciliation, inventory audits, and discrepancy resolution.

Maintained accurate inventory records using inventory management systems.

Processed shipping, receiving, quarantine, vendor returns, and stock transfers.

Ensured compliance with warehouse procedures and inventory accuracy standards.

Coordinated material handling and order fulfillment in fast-paced warehouse environment.

Warehouse/Shipper Bimbo Bakeries

San Antonio, TX • July 2002 – July 2003

Loaded and prepared customer orders for shipment in timely manner.

Maintained production supplies and warehouse organization.

Received incoming deliveries and monitored inventory flow.

Scheduler Healthcare Scheduling

San Antonio, TX • October 2000 – April 2003

Coordinated schedules and staffing coverage.

Prepared reports and monitored schedule changes to maintain operational efficiency.

Customer Service Representative Pep Boys Automotive

San Antonio, TX • March 1992 – March 2002

Provided customer service and retail sales support.

Assisted customers with service recommendations and product selection.

Worked closely with management to maintain efficient operations.

Certified Medical Assistant San Antonio Orthopaedic Group

San Antonio, TX • October 1998 – October 2001

Assisted physicians with exams, injections, dressings, and patient care.

Maintained patient records, scheduled appointments, and handled administrative duties.

Prepared treatment rooms and sterilized medical instruments.

Planogram Team Member Target Stores

San Antonio, TX • January 1988 – December 1997

Set and maintained retail planograms according to company standards.

Organized merchandise displays, pricing, markdowns, and inventory stocking.

Supported shipping, receiving, and backroom organization.

Reset shelving layouts for seasonal and new product releases.

Education & Certifications

Medical Billing Certification

Medical Coding Certification

Certified Medical Assistant

Valid Texas Driver’s License

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