Alyssa Diamond
Colorado Springs, CO *****
719-***-**** *****************@*****.***
SUMMARY
Friendly and dependable with experience in customer service and fast-paced work environments. Comfortable working with people, handling transactions, staying organized, and keeping a positive attitude during busy shifts. Quick learner who works well with a team and enjoys creating a good experience for customers.
SKILLS
* Customer Service
* Cash & Card Handling
* Communication
* Multitasking
* Teamwork
* Attention to Detail
* Staying Organized
* Working in Fast-Paced Environments
EXPERIENCE
Brookdale Senior Living — QMAP & Caregiver
Colorado Springs, CO April 2026 – Present
* Communicate with residents, families, and staff in a friendly and professional manner
* Handle multiple responsibilities while staying organized during busy shifts
* Maintain accurate records and follow procedures
* Work closely with a team to provide a positive experience for residents
KAAUM Enterprises Service Agency LLC — QMAP/Caregiver
Colorado Springs, CO November 2025 – March 2026
* Provided friendly, attentive service and support to clients
* Managed multiple tasks while keeping a clean and organized environment
* Communicated with clients and coworkers to make sure needs were met
* Followed safety procedures and handled responsibilities independently
Chick-fil-A — Team Member
Colorado Springs, CO May 2024 – September 2025
* Took customer orders and made sure they were accurate
* Handled cash and card transactions
* Provided friendly and efficient customer service
* Kept the work area clean and organized during busy shifts
* Worked as part of a team in a fast-paced environment
CERTIFICATIONS
* QMAP Certified — Colorado
* CPR/First Aid
EDUCATION
Sand Creek High School — Colorado Springs, CO
High School Diploma May 2025
Graduated one year early