Customer Service and Research Support

Rogaia Mohamed

**** ** **** ***** *** ***

Gainesville, Fl 32606

Phone:352-***-****

E-mail:***********@*****.***

EDUCATION:

Bachelor’s degree in Forestry Sciences, University of Khartoum, 2008 Certificate in Office Specialist, College of Santa Fe, 2024 EMPLOYMENT HISTORY:

Zain Telecom, customer service, 2010

KEY RESPONSIBILITIES:

Customer service over the phone to solve network, transmission and reception problems.

TRAININGS:

• National Center for Research, Researcher in Paper Industry, 2008

• University of Khartoum, University Library, 2009

• University of Khartoum, University Arboretum, 2009 OTHER SKILLS:

• Analytical mindset.

• Attention to detail.

• Working with team.

• Willingness to continually self-educate.

• Time management.

• Patient.

IT SKILLS:

• Computer (word, excel, access, PowerPoint)

LANGUAGES:

• Arabic: First language

• English: Second language

REFERENCES:

• Khartoum University:

Phone: +249-**-***-****

• Zain Telecom Company Sudan:

Parent organization: Zain Group

• National Center for Research

https://ncr.gov.sd/

• Santa Fe College:

Douglas Robertson, B.S. Occ.Ed.

Advising Specialist

• *******.*********@*********.***

• 352-***-****

Contact this candidate