Administrative Customer Service & Security

505-***-****

*******.******@*****.***

Winter Springs, FL

LISA C. MARTINEZ

EXPERIENCE

Customer Relations ; answering phone calls / members questions signing up new members, organizing work space, check in, operating spa area.

Establishing customer care for shoppers, performing demos, cash handling, answering phones,, educating clients on skin care, maintaining stores cleanliness. Security, Police Operations

Scheduler- maintaining records,in processing, phones Trainer/Educator-deployment and everyday operations Raven Team Member - Security for C-17 Aircraft

Staff Sergeant - Supervisor

Crunch Fitness-Front Desk 2026 - Present

Lush Sales Associate 2025 - 2026

EDUCATION

2024 Bachelors - Digital Art and Design

Full Sail University

2025 Associates Audio Production

Full Sail University

OBJECTIVE

To secure an administrative position

where I can use my work experience

and education to make a positive

contribution. Looking to leverage my

strong organizational and customer

focused skills along with my creative

abilities.

SKILLS

Public Relations/Customer Service

Disciplined Work Ethic

Personal Communications

Conflict Resolution

Leadership & Training

Organization & Attention to Detail

Creative Problem Solver

Team Collaboration

Emergency Response (First Aid)

2020 Associates- Criminal Justice

AMU

APPLICATIONS

• Microsoft Office

• Adobe creative cloud

• Video Editing (Premiere Pro)

• Audio Production (Pro Tools)

• Social Media Marketing Tools

• Graphic Design • Logo Design

2017

Kenneth Schuler University

Easy Flowers - Delivery 2025

Delivering flowers with care, maintaining professionalism when dealing with customers, problem solving.

Buca Di Beppo - Server 2021-2022

Maintaining professional server etiquette, keeping up with fast paced environment serving table tops, banquettes and large parties.

USAF - Security Forces 2014-2020

REFERENCES

Matt (Lush Manager) 407-***-****

Juan(Easy FLowers Owner) 407-***-****

Frank (Crunch Fitness GM) 407-***-****

Esthetics License

KB Beauty - Esthetician 2021

Facials, body sculpting, teeth whitening, waxing ACKNOWLEDGEMENTS

2024- Valedictorian Full Sail University

2018- Security Forces Airman of the Quarter

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