Executive Administrative Assistant & Operations Support

Mara Staller Starr

Oak Park, MI ***** 248-***-**** *************@*****.*** www.linkedin.com/in/mara-staller-starr

PROFESSIONAL SUMMARY

Accomplished, organized and proactive Executive Administrative Assistant with extensive experience supporting leadership teams, office operations, and multiple departments across an organization. Proven track record in the energy, automotive, healthcare, and corporate sectors managing administrative operations, executive support, workflow coordination, vendor and invoice processing, scheduling, safety meeting coordination, documentation management, and cross-functional communication. Trusted administrative partner to senior leaders, known for sound judgment, discretion, proactive follow-through, and the ability to keep priorities, people, and processes moving efficiently. Adept at maintaining high levels of confidentiality, streamlining office operations, supporting business continuity, and providing dedicated administrative service to internal and external partners in fast-paced environments.

SKILLS

Administrative Operations: Office management, executive support, calendar management, meeting coordination, travel coordination, document control, invoice processing, purchase orders, requisitions, expense reports, work notification submission, and vendor coordination

Operational Excellence: Process improvement, workflow optimization, project coordination, records management, compliance support, business continuity support, stakeholder management, attention to detail, and safety-focused operations

Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint, Teams), Concur, PeopleSoft, and Adobe Acrobat

Communication: Strong verbal and written communication; proven liaison between internal/external stakeholders and senior leadership

PROFESSIONAL EXPERIENCE

CAREER TRANSITION & PROFESSIONAL DEVELOPMENT Feb 2025 to Present

Dedicated time to an intentional, selective search for a long-term administrative match where my background in high-level executive support can drive immediate value

ADMINISTRATIVE ASSISTANT, Branex Group (contract; Magna Exteriors), Troy, MI May to June 2026

Provided administrative support to the Group Legal Assistant

Tracked inventory and placed orders for all office and consumable products

Managed and tracked documents sent to leadership for approval

Assisted with coordination of travel arrangements

EXECUTIVE ADMINISTRATIVE ASSISTANT, Webasto Americas, Auburn Hills, MI Feb 2024 to Feb 2025

(reduction in workforce)

Demonstrated talent for orchestrating multi-calendar schedules and effectively managing workflow and priorities of senior executive leadership

Handled all incoming and outgoing communications, including emails, and mail, ensuring timely and appropriate responses

Maintained confidentiality in handling sensitive information

Assisted in the creation and formatting of presentations, ensuring content is accurate, visually appealing, and aligned with executive goals

Assisted in the preparation of materials for meetings, including agendas, presentations, and reports; compiled and distributed meeting minutes and follow up on action items as needed

Organized and managed travel itineraries, including flight bookings, hotel accommodations, transportation, and any other necessary arrangements for domestic and international travel

Tracked and reconciled receipts and expenses; assisted in the preparation and submission of expense reports, ensuring accuracy and adherence to company policies

Coordinated and oversaw special projects as assigned, ensuring timely completion and adherence to quality standards

Collaborated with other administrative staff to streamline processes and enhance overall office efficiency

Proactively identified opportunities for process improvements and implemented solutions to enhance workflow

EXECUTIVE ADMINISTRATOR to the CEO, Detroit Regional Convention Facility Authority, Detroit, MI

(position eliminated) Sep 2022 to Jun 2023

Coordinated and managed complex calendars, scheduling meetings, appointments, and events, ensuring executives are well-prepared and on time

Duties included prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements

Gathered and organized information, communicated with board members and stakeholders, developed and monitored plans to ensure projects were executed efficiently

Represented CEO/CFO, demonstrating ability to effectively engage with stakeholders

Organized and managed contacts; fostering positive relationships with DRCFA Board Members

Established harmony, cohesion and effective communication across all business units, acting as positive representative of the DRCFA

EMERGING TECHNOLOGY BUSINESS ANALYST, Advantage Technical (contract; Ford Motor Company)

Allen Park, MI and Remote (department reorganization) Dec 2019 to Mar 2022

Coordinated multiple sources of information to create comprehensive presentation materials and training modules

Conceived and designed visual concepts to convey messages via graphics, journey maps, and storyboards

Maintained digital storage of all current Quality Documents, including Rosters, Organizational Charts, Roles & Responsibilities and Business Continuity Plan

Tracked and managed all Requisitions, Purchase Orders, Invoicing and Receiving

Created and designed monthly team newsletter highlighting team accomplishments, descriptions of new projects, acknowledged milestones

SharePoint Administrator; managed and organized online library housing presentation materials, team documentation and workflow management

Supported Special Projects

SALES TECHNICIAN/ADMINISTRATIVE ASSISTANT, Blue Cross Blue Shield of Michigan, Detroit, MI (department reorganization; position eliminated) Dec 2014 to Jul 2019

Provided exceptional primary support to multiple directors and their managers as well as secondary support to the Vice President

Prepared correspondence, memoranda, and reports

Scheduled and maintained calendar of appointments, meetings and travel itineraries; coordinated arrangements and submitted expense reports

Created or combined PowerPoint presentations for customer meetings

Maintained department SharePoint site, responsible for document storage and file management

Assisted management in setting up new hires with equipment and appropriate access

Made decisions where operational guidelines/procedures were non-existent

EXECUTIVE ASSISTANT to SENIOR VP, Hantz Group; Benefit Services, Southfield, MI Apr 2013 to Dec 2014

Assistant to Senior Vice President and two Sales Specialists in Group Benefits Department

Responsible for maintaining all aspects of specialist's calendar and all information pertaining to group benefit proposals and current plans

Assist account managers, processors and analysts with tasks associated with groups' renewal packages

Prepare expense and mileage reports, coordinate travel itineraries and related arrangements

Development and assembly of Year End Reports, Summary Plan Descriptions, enrollment documents and presentations, and all paperwork for new and prospective clients

Communicated with internal and external contacts verbally and through written correspondence

Organize assignments, files and projects to help maximize executives' time and efficiency

EDUCATION

Bachelor of Arts, Psychology, Wayne State University, Detroit, MI, with a specialization in Human Development, including all aspects of child development and behavior

CERTIFICATION

Notary Public, Oakland County, Michigan Expires 2029

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