Dynamic Contract Recruiter and Customer Service Leader

PROFILE

I am a well versed and dynamic professional with strong background and expertise in human relations, customer service, and service delivery. I demonstrate leadership skills; proven strengths in managing and motivating staff. Excellent interpersonal skills with the ability to create rapport with constituents while establishing partnerships with business and community leaders.

SUMMARY OF SKILLS & QUALIFICATIONS

Extensive experience with high-volume recruiting for start-ups and corporate environments, including participation in all levels of recruiting, interviewing and selection of candidates for various position levels. Develop strong client and candidate relations establishing rapport with diverse populations. High level of proficiency with MS Outlook, Office, MS Word and Excel software

PROFESSIONAL EXPERIENCE

Burnett Specialist

Contract Recruiter September 2018- Current

•Creates recruitment advertising and online postings, developing strategic applicant sourcing techniques and recruiting solutions

Sources candidates through online social networking and job boards,

•Community involvement, professional networking, and local media resources, as well as employee referrals and agency referrals and other sources as needed.

•Assesses potential candidates for fit within the position identified, including skills, education, and experience and also competency and company culture Alignment.

•Ensures candidates meet minimum job requirements.

•Partners with HR Generalist and hiring manager to further evaluate candidates after on-site interviews.

•Develops and extends job offers.

•Builds strong relationships with candidates, hiring managers and HR generalists and ensures a high level of customer service

•Hiring managers and generalists informed throughout the recruitment process.

•Maintains integrity of all staffing process records within Taleo applicant tracking system

•Manages external vendor relationships with key hires or hard to fill requisitions.

•Strives for continuous improvement on key employment metrics such a time-to-fill and quality of hire.

•Attends recruitment events as needed.

•Completes recruitment projects as requested.

•Work will include candidate sourcing, resume review, consultation with hiring managers, candidate interviews, as well as extending offers.

•Recruiter partners with HR Generalists and hiring managers to identify needs, job specifications, and qualifications necessary to fill mostly exempt Sales and Sales support positions in a cost effective, timely manner an in compliance with EE

•Regulations and Affirmative Action goals and objectives.

CALCAP Advisors, Inc.

Corporate Recruiter May 2016 – July 2018

Recruits, conducts screening interviews, administers tests, checks references, and evaluates potential qualified applicants

Conduct Backgrounds check and drug screening

Interacts directly with prospective employees and employment agencies to ensure acquisition of qualified staff.

Acts as the company’s representative by conveying company needs and benefits of the company.

Assist the Director of Training and Human Resource Manager with achieving staffing objectives and assist with developing and execute recruiting plans.

Network through industry contacts, association memberships, trade groups and employees.

Coordinate and implement college recruiting initiatives.

Administrative duties and record keeping. Maintains tracking database of application work with hiring managers on recruiting plans.

Post positions to appropriate Internet sources.

Help improve the company website recruiting page to assist in recruiting. (Face book and Linked In, Zip Recruiter, craigslist, and ADP total source.) Research new ways of using the Internet for recruitment.

Help create and use social media and professional networking sites to identify and source candidates.

Network through Industry Contacts, Association Memberships, Trade Groups and Employees Locate and document where to find ideal candidates.

Epic Health Services

Operation Human Resource Specialist June 2015 – May 2016

Provides support to the Human Resources administration function within the branch

The creation and maintenance of all employee personnel files

Verification and maintenance of employee credentials and licensure (professional staff)

Coordination of the hiring process and documentation of employment changes

Assists with the coordination of employee benefits enrollment and utilization

Maintains confidentiality of all employee/client records and information

Ensures confidentiality is maintained for all Epic patients and employees

Participates in filing of documentation/records

Assist in answering of incoming calls for Epic and accurate messages passed to appropriate staff.

Performs special projects and administrative supports duties as assigned

Shamrock Foods

Talent Acquisition Recruiter May 2014 - May 2015

Recruits, conducts screening interviews, administers tests, checks references, and evaluates potential qualified applicants. Measured by number of qualified applicants.

Obtains complete and accurate information from department hiring managers on job descriptions and minimum qualifications of open positions.

Develop recruiting strategies and perform ongoing recruiting efforts for multiple positions.

Oversee applicant tracking system data integrity. Measured by monthly, quarterly, and annual staffing reports.

Develop and place recruiting ads measured by the number of qualified applicants for each open position.

Coordinate internal job posting program measured by number of qualified internal candidates applying for open positions and number of internal candidate hired into open positions.

Kelly / Western Refinery July 2013 - January 2014

Human Resource Assistant

Specialist provides specialized support to all areas of the Human Resources department by working closely with payroll, benefits, recruiting, and compensation on routine responsibilities and special projects.

Updates/reformat benefits forms and documents; prepares agendas and minutes for Benefits meetings.

Assists recruiting efforts by entering data into the Self Identifier Tracking System; coordinate and schedule applicant interviews, and perform employment verifications

Coordinates/schedules travel, sets-up meetings, orders supplies

Randstad / DDD/ DES /Avnet January 2012 - June 2013

Human Resource Assistant

Administrative Assistant position with Department of Economic Security, Division of Developmental Disabilities, State Operated Services Unit.

Timesheet entry,

Maintain staff census

Vehicle spreadsheet

Tracking system

Stake meeting minutes assist with hiring process

Applicant orientation.

Accept and assist applicants with applications.

Human Resource / Accounting Representative

Echelon Financial Group, Phoenix AZ March 2011 - August 2012

Conducted Initial Interviews

Maintained and organized HR Records

Submitted Payroll through ADP; Tracked of Time and Attendance, and Commission Reports

Updating our Sales Agents Commission records into Quick book

Posting Job Ads

Appeal & Dispute Hearings with Unemployment Claims

Staffing Supervisor

Resource Mfg Phoenix AZ/ EL Paso TX September 2008 -January 2011

Build, and maintain strong relationship between the client and our company.

Coordinated activities to fulfill client needs, including but not limited to the recruitment, screening, interview, and hiring of individuals for assignment.

Support functions for field employees at client site, including but not limited to timekeeping system, payroll and attendance reports, invoicing, production effectiveness reports, field employee orientation and performance evaluations, and exit interviews.

Manages field employee employment at the site, including coaching, counseling, and removal from assignment.

Demonstrates the company’s and the area’s core values, operating principles, and service differentiators.

Staffing Coordinator

WSI/HR Block, Phoenix Arizona August 2007 - March 2008

Responsible for assisting in the onboarding of at least 800-1200 tax professionals in the Phoenix, AZ region

Extensive recruiting, interviewing, and staffing the tax professionals for H & R Block.

Selected to be trained & certify to be an interview Analyst with Talent + for all the Spanish applicants.

Conducted 400 Spanish interviews with Talent + in the Phoenix, AZ region. Instructed and facilitated orientation for all new hired employees.

Experience handling HR/Employee relations.

Conduct quarterly report.

Personnel manager to 400 + associates.

Onsite Staffing Specialist / Staffing Consult Employment Specialist/ Ongoing Case Manager / Customer Service Representative

Manpower, Phoenix, Arizona November 2000 - August 2007

Stimulate business growth and maintain outstanding customer service through knowledge of workforce/workplace issues & fair practice.

Partner with all levels of management to develop and implement staffing plans, conduct interviews, assist managers with candidate selection, source candidates at open houses, career fairs, through the internet and networking, responsible for proposals, making job offers and negotiating salary.

Generate effective sales/recruiting strategies. Further develop and diversify existing accounts.

Training of internal staff members. Personnel manager to 300+ associates.

Conduct quarterly reports

Responsible for managing large caseload, duties consisting of evaluating strengths and limitations of clients, implementing Individual Service Strategies, Labor Market Research, facilitating Job Readiness Workshops and referrals to employers.

Arranged specialized employment and training opportunities through the creation of partnerships with County, local employers, training and education professionals, local government and constituents of communities in need.

Liaison to business community, providing employers a resource for recruitment and employment needs

EDUCATION & ADDITIONAL SKILLS

Ventura Community College, Ventura, California Accounting Clerk / Administrative Assistant

Bilingual (Spanish)

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