Administrative Assistant & Medical Records Specialist

SKILLS:

Word processing, Excel, Microsoft Teams, Edges, Printing, Faxing, Outlook, independent worker, and team player, works well under pressure, insurance eligibility, Scanning Files, customer service oriented, professional phone etiquette, typing speed 40-45 wpm, dual screens.

EDUCATION:

High School Graduate from Hemet High School, Hemet, CA in 1985.

Medical Assistant from Tidewater Tech, Virginia Beach, VA in 1996.

PROFESSIONAL EXPERIENCE:

BAE Systems/ Norfolk Ship Repair, 750 Berkley Ave Building 429 – Safety Department, Norfolk, VA 2352, Onsite

Administrative Assistant II

January 2022 to September 2024

Responsibilities:

OSHENS Administration, creating folders in the SHE (Safety, Health & Environmental) File.

Scanned, organized, and digitized physical safety and compliance documents for electronic storage and retrieval, send and track Supervisor Investigations, complete ROI (Record of Investigation) of all injuries, Damage, and Near-Misses.

OSHA10 Training and track cards, entering training in Training Tracker.

Data entry of Footwear, Eyewear, BBS Cards, JHA Audits, and Hot Work Audits.

Upload SDS’s and file per Sher per Company.

Support Environmental and bill paying.

Walgreens, 5305 Indian River Rd, Virginia Beach, VA 23454, Onsite

Inventory Specialist/ Shift Lead

June 2021 to January 2022

Responsibilities:

Opening store and closing store.

Count registers, made deposits, count safe. Scan FedEx inventory, price changes/markdowns, smart counts.

Photos, Western Union. Used store net, central retail.

Kelly Services Global, LLC, Troy, MI 48084, Onsite

Customer Care Representative

November 2020 to April 2021

Responsibilities:

HEDIS outreach project.

Medical Records/Charts Abstraction, Prepared documents for scanning by removing staples, repairing tears, and ensuring proper alignment for high-quality imaging.

Medical Records Collection, Record Reviewing and updating records.

Using Avaya phone system, Dual Screens.

Working in Facets, Microsoft Outlook, Word, and Excel. Citrix, Cisco Webex.

Bon Secours Neuroscience Center, Suffolk, VA 23425, Onsite

Patient Service Representative

December 2019 to May 2020

Responsibilities:

Front end clerical duties.

Scheduling for five physicians, insurance verification and obtaining authorization.

Checking patients in/ out, answering multi-line phone calls.

Have great communication and people skills.

Flexible and willing to work on any job duty.

TriState Logistics 3321 Sunrise Ave, Las Vegas, NV 89101, Onsite

Delivery Driver

July 2016 to October 2017 (Contract)

Responsibilities:

Receive delivery route, pull parts, load truck, and deliver auto body parts.

SITEL Corporation, 420 E. Pilot Rd, Las Vegas, NV 89119, Onsite

Customer Service Representative

November 2014 to November 2015 (Contract)

Responsibilities:

Gathered and verified all required customer information for tracking purposes and made any necessary changes, took payments, set up payment arrangements, accurately documented research and resolved customer service issues.

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