Customer Service & Shift Management Leader
Resume:
*************@*****.***
Destiny Anderson
OBJECTIVE
Seasoned professional with a robust background in customer service, administrative duties, and successful managerial experience. Demonstrated ability to lead and motivate teams while maintaining a strong focus on delivering exceptional customer satisfaction. Seeking to leverage existing skills and leadership acumen to transition into new fields where I can continue to contribute effectively while embracing fresh challenges and opportunities for growth.
EXPERIENCE
McDonalds, Cleveland, Ohio — Shift Manager
September 2023 - PRESENT
● Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
● Schedule staff hours and assign duties.
● Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Harris Homecare LLC, Old Brooklyn, Ohio — Home Health Aide January 2023 - September 2023
● Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
● Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Hilton, Cleveland, Ohio — Room Attendant
October 2022 - March 2023
● Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
● Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
● Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. EDUCATION
East Tech High School, Cleveland, Ohio — High School Diploma
Contact this candidate