Experienced Retail Store Supervisor and Gas station supervisor

JOSÉ NGOMO EDU

Malabo, Equatorial Guinea Phone: +240-***-****** Email: ************@*****.***

PROFESSIONAL SUMMARY

Dynamic and rigorous professional with 9 years of continuous experience within a structured network of multinational service stations (TotalEnergies). Expert in team supervision, stock management, fuel truck unloading operations, and strict compliance with health, safety, and environment (HSE) standards. Autonomous and versatile, currently operating as an independent maintenance and logistics contractor. Eligible for the Canadian Francophone Mobility program (LMIA exemption), with advanced fluency in French, ready to quickly integrate into an operational or supervisory retail/gas station team in Canada.

KEY COMPETENCIES

• Retail & Gas Station Supervision (NOC 62010): Proven track record in supervising staff schedules, cash register reconciliation, customer service delivery, and team safety compliance.

• Inventory & Logistics Management: Rigorous control of fuel and convenience store stock, tank dipping, product flow coordination, and daily volume reconciliation to eliminate discrepancies.

• Petroleum Operations & Safety: Safe supervision of fuel unloading operations from tank trucks, industrial equipment refueling, and forecourt track management according to international standards.

• HSE Protocols & Maintenance: Technical facility inspection, hazardous materials handling protocols

(WHMIS/SIMDUT aligned), fire prevention, and systematic enforcement of PPE usage. PROFESSIONAL EXPERIENCE

Retail & Gas Station Supervisor (NOC 62010)

NOMEX S.A. (TotalEnergies Service Stations) Malabo, Equatorial Guinea June 2014 – May 2023 (9 years)

• Team Leadership & Coordination: Supervised, trained, and scheduled a team of front-line track attendants and cashiers, ensuring peak customer service delivery and adherence to corporate operational guidelines.

• Operational & Unloading Supervision: Coordinated and safely executed fuel unloading operations from high-capacity tank trucks into underground storage tanks, enforcing strict environmental safety protocols.

• Inventory & Financial Reconciliation: Conducted daily fuel level measurements (tank dipping), recorded incoming/outgoing product volumes, audited daily cash register balances, and maintained rigorous logs to eliminate stock discrepancies.

• Facility Safety & Compliance: Rigorously applied international safety standards for hazardous materials handling, performed regular forecourt safety audits, and ensured systematic use of Personal Protective Equipment (PPE).

• Preventive Maintenance: Supervised and performed specialized technical maintenance of the track and unloading zones to guarantee an operational, clean, and accident-free working environment compliant with strict fire prevention standards.

General Maintenance and Logistics Contractor (Self-Employed) Freelancer Malabo, Equatorial Guinea January 2024 – Present

• Technical Operations: Perform targeted facility repair tasks, routine infrastructure maintenance, and technical inspections of equipment to maximize operational uptime.

• Handling & Logistics Management: Direct and execute the safe loading, unloading, and secure transport of heavy goods, equipment, and structural parcels for diverse commercial clients.

• Space Optimization: Design and optimize storage layouts in commercial facilities and holding areas to streamline inventory tracking, secure hazardous materials, and facilitate rapid access. EDUCATION

High School Diploma (Equivalency evaluation ready to be initiated upon job offer) Institut National Rey Malabo Malabo, Equatorial Guinea Graduation Year: 2004 LANGUAGES

• French: Advanced / Professional proficiency (Main working language - TCF Canada exam preparation in progress)

• Spanish: Native

• English: Basic / Operational notions

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