HR & Payroll Operations Manager
Resume:
Jessica McLeod
********.**@*****.***
Human Resources Operations Leadership Recruiting Employee Relations
Professional Summary
Human Resources and Operations leader with 15+ years of experience supporting recruitment, hiring, onboarding, payroll, scheduling, compliance, employee relations, and team development. Known for partnering with leadership to build engaged teams, maintain confidential HR records, and deliver outstanding service.
Core Qualifications
• Recruitment & Hiring • Onboarding • Employee Relations • Staffing & Scheduling
• Payroll • HR Compliance • Performance Support • Training & Development
• Microsoft Office • PCC & Compucare • Leadership
Professional Experience
Executive Director 2023–Present
Lead daily operations, staffing, and compliance.
Partner with leaders on hiring, coaching, and employee performance.
Support workforce planning and resident satisfaction.
Marketing Director 2017–2023
Managed admissions, HR, payroll, and onboarding.
Maintained employee records and regulatory compliance.
Supported recruitment and retention initiatives.
Memory Care Coordinator 2012–2017
Supervised scheduling and staff assignments.
Trained new employees and coordinated resident care.
Maintained accurate documentation and communication.
Cook 2011–2012
Prepared meals following food safety standards.
Education
Brandon Senior High School
High School Diploma
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