Customer Service and Telemarketing Specialist

Kia Washington

Telemarketer /Customer Service Representative /Interviewer

Georgetown, SC 29440 +1-843-***-**** ****************@*****.*** Professional Summary

I would like to work for your company. I am very responsible and work well under pressure. I am a career driven individual and strong listener and strong communicator. I show patience and empathy to all my customers. I also have over 20 years of customer service telemarketing experience. Willing to relocate: Anywhere

Work Experience

Telephone Interviewer

Mai Voice Chicago, IL

November 2023 to Present

• Made outgoing calls to residents asking them important questions about local Mayors, School Board Attendees, Town Treasurer, and etc.

• Read and record information accurately.

• Follow written instructions and submit information on time board. Telephone Interviewer

Campaign Systems Myrtle Beach, SC

August 2011 to October 2023

• Made outgoing and received incoming telephone calls about certain groups and regions around the country about certain topics and concerns.c

• Made outgoing and received incoming calls about the election of The United States President.

• Recorded answerers and submitted forms.

Front Desk Reservation Manager

Quality Inn and Suites Georgetown, SC

February 2007 to August 2011

• Answer telephone calls to customers wanting to make reservations to our hotel.

• Managed 10 Front Desk Agents who where having trouble with the call or with the system.

• Managed events and parties at the hotel so l could refund the money if something went wrong the event.

• Went to bank and made deposits and received change for the business.

• Walk through hotel and did virtual events showing potential guests the hotel to see if they wanted to book with us . Education

Criminal Justice (Associate's degree)

Ashford University Phoenix, AZ

September 2008 to May 2010

High School Diploma

Georgetown High School Georgetown, SC

August 1998 to June 2001

Skills

Very Friendly Customer service Telephone

Languages

English - Fluent

Additional Information

Authorized to work in the US for any employer

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