Assistant Manager Merchandising Textile Exports

SUMIT SHARMA

Experience (**+ Years)

ASST. MANAGER MERCHANDISING

ASST. MANAGER MERCHANDISING- Feb 2022– Present SOULMATE FASHIONS, Gurugram, Haryana.

Competent professional with13 yrs. of experience across merchandising, corporate communication, execution and product development.

Handling all communication with Buyer and factories for development and bulk fabrics.

Eliminating product related issues of buyers, buying house, liaison offices involved. Escalating unresolved issues to management for operational excellence.

Identifying target prospective customers and resolving their enquiries related to product, price, and credit terms

Documenting various technical measures reports and customer charts on regular basis for keeping track of the business operations.

Revising manufacturing procedures, identifying areas of failures & advising changes for improvements.

Evaluating and sustaining the whole business line with new market trends and cultures.

Make monthly reports, analysis on revenue generation with new and ongoing customers, future sales booking and achieving financial targets.

ASST. MANAGER MERCHANDISING- Oct 2019- Jan 2021

MONSOON IMPEX PVT LTD, Gurugram, Haryana Brands- Costco, BTG, Walter G, Crate and Barrel, CB2.

Making strategies to approach potential Buyers, Agents and Traders inside country and international market.

Providing hospitality and organizing buying events, show, display for customer visit.

Recommend product to customer as per their need and interest, demonstrate and explain products, provide samples and catalogs.

Negotiate contracts, prices, and deliveries and provide support required after sales order.

Monitor market trends to keep latest product in display, web portal, compare them with other firms in look, and price point.

Coordinate with management, design, sourcing, accounts and logistics for daily basis need.

Communicate with buyer and keep them up to date with TNA and development sheets.

MERCHANDISER-Oct/2017 till July/2019

SARITA HANDA EXPORTS PVT LTD, Manesar (Gurgaon),

Haryana

Brand-Dillard’s, John Lewis, Arhaus, Front Gate, Serena Lily, FFA, Fete Home, Grandin Road, Warwick.

To work on new enquires of customer regarding development and execution in shipping of bulk sku’s.

Contact

Mobile - +91-958******* Email id - *****.**********@****.** Address- H-2644, Ground Floor, DAV School, Sector -49, Sainik Colony, Faridabad, HR -122004, India

Skills

Knowledge of Products Home Textile - Dec Pillow, Bedding, Bath items, Table& Kitchen, Curtains, Outdoor and Indoor Soft Home Articles.

Experience in Leather Items, Apparels, Accessories.

Technical Knowledge in Fabrics, Process, Aesthetics, Spinning, Weaving, Dyeing, Printing.

Strong ability to utilize industry contacts to meet day to day demands.

Communication Skills

Merchandising

Product Development

Markets-USA, Europe, Australia

Planning of customers visit in showroom at different seasons like summer/spring, fall, holiday etc.

Discussion and communication with agents, traders, buyers regarding sample lead time, costing, prices, shipment status, sample approval, changes required, negotiation required etc.

Managing day to day activities with team members. Work closely with management section ensuring dispatch of best product line as per market needs.

Ensuring execution of process & resolving customer’s complaints/queries and escalations for enhancing customer satisfaction.

Taking care of the developments & approving samples for presentation to customer and finalizing their orders for bulk conversion.

Managing shipment operations through various departments including fabric sourcing, fabric store, production, accessories store and packing.

Drafting standards for suppliers for material requisition, accessories and labels.

KEY ACCOUNT EXECUTIVE- TEXTILE TESTING LAB OPERATIONS– Aug/2011 -Sep/2017

SGS INDIA PVT LTD, Gurugram, Haryana

Testing Lab Execution Process from sample receiving to final Reports dispatch.

Handling Customer service operations for Buyers and domestic vendors.

Experience in test assignment on categories textile, leather, and accessories.

Knowledge of all the testing parameters related to textile exports like physical, washing, analytical, chemical parameters.

Resolve enquiries, complaints of customers in testing process.

Work on buyer protocols related to testing guidelines and their standards.

Education

B.Tech-TextileTechnology-2007-2011

Internship-Mill Marketing Operations,S.K.N.L Dewas, Madhya Pradesh

Personal Details

Father’s Name-Mr. Surender Sharma

Date of Birth-Oct 17,1988

Languages Known-English and Hindi

Hobbies- Reading, Playing Badminton and Cricket

Nationality-Indian

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