Owner-Operator Logistics Director & Courier

RAY MCCRAY

Owner-Operator & Logistics Director

Phone: 803-***-**** Email: ***********@*****.*** Location: Charlotte, NC 28215

LinkedIn: linkedin.com/in/ray-mccray-logistics

PROFESSIONAL SUMMARY

Highly disciplined, process-driven Logistics Owner-Operator and US Army Veteran with over 15 years of dedicated courier, regional distribution, and route management experience across the Charlotte metro area. Proven track record of managing high-accountability contracts for medical, commercial, and time-sensitive cargo. Expert in route optimization, Agile workflow design, and executing strict Service Level Agreements (SLAs). Combines a Master’s in Leadership with enterprise-level risk management expertise to guarantee zero-fail delivery metrics, regulatory compliance, and seamless multi-vehicle fleet operations.

CORE COMPETENCIES

Logistics & Fleet Operations: Route Optimization, Final-Mile Delivery, Hot-Shot Courier, Dedicated Route Management.

Contract & SLA Compliance: Contract Negotiation, On-Time Delivery Tracking, High-Accountability Cargo Handling.

Risk Management: HIPAA/OSHA Compliance, Cargo Security, Operational Risk Mitigation, Incident Resolution.

Technology & Agile Practices: ScrumMaster Certified (CSM), Route Navigation Tech, Data Analytics (KPI Tracking).

Leadership & Scale: Cross-functional Team Leadership, Stakeholder Management, Vendor Relations.

LOGISTICS & CONTRACT EXPERIENCE

Independent Logistics Contractor / Owner-Operator April 2026 – Present (Charlotte, NC)

Successfully negotiated and executed dedicated commercial logistics contracts with Courier Express and Dash Courier & Logistics.

Manage daily routing, dispatch, and final-mile delivery schedules ensuring strict adherence to strict client SLAs and windows.

Utilize advanced logistics apps and navigation technology to optimize fuel efficiency, bypass regional traffic disruptions, and ensure a 99.8% on-time delivery rate.

Maintain comprehensive vehicle compliance, cargo insurance requirements, and safety standards for regional transit.

Independent Logistics Partner Multi-Platform On-Demand Delivery June 2003 – Present (Charlotte Metro Area)

Manage a long-standing, 20+ year independent contractor portfolio servicing high-volume, on-demand logistics networks (including Senpex (2022–Present), Uber, DoorDash, and Uber Eats).

Logistics coordinator for time-critical, point-to-point delivery solutions, maintaining an exceptional driver rating and customer satisfaction score across thousands of independent dispatches.

Demonstrate extreme geographic expertise of Charlotte, Mecklenburg County, and surrounding interstate corridors (I-85, I-77, I-485) to consistently beat standard delivery windows.

Contract Courier LabCorp & Courier Express August 2021 – August 2023 (Charlotte, NC)

Simultaneously managed dual commercial courier contracts, balancing strict medical specimen logistics with high-volume corporate freight.

Maintained flawless chain-of-custody protocols for sensitive medical cargo, ensuring complete compliance with health regulations, temperature-control requirements, and biohazard transport safety.

Designed highly efficient daily loop routes between regional medical facilities, labs, and distribution hubs to maximize daily drop-off volume.

Independent Route Contractor The Charlotte Observer January 2010 – June 2014 (Charlotte, NC)

Secured and operated a dedicated, high-volume regional distribution route for 3.5 years.

Managed early-morning logistics operations, strict overnight loading schedules, and time-sensitive delivery windows under intense deadlines and variable weather conditions.

Oversaw inventory accuracy, volume sorting, and localized route splitting to ensure 100% distribution accuracy.

EXECUTIVE LEADERSHIP & OPERATIONS EXPERIENCE

Dean of Students / Operations Coordinator Telra Institute & Local Districts August 2016 – April 2026 (Charlotte, NC)

Operations & Compliance: Led institutional risk-reduction, safety compliance, and crisis logistics initiatives to maximize organizational stability and safety.

Workflow Optimization: Implemented Agile-inspired workflows and Lean process improvements that streamlined daily operations and enhanced cross-functional team productivity.

Data & Logistics Analytics: Handled complex database systems (PowerSchool/ECATS) to track performance metrics, manage asset distribution, and provide executive leadership with actionable reporting.

MILITARY SERVICE

Weapons Artillery Specialist (Retired) U.S. Army National Guard Retired Veteran Directed high-accountability supply, equipment, and personnel logistics in fast-paced, high-pressure environments.

Trained extensively in operational risk management, asset security, strategic mission execution, and team leadership.

EDUCATION & PROFESSIONAL CREDENTIALS

Certified ScrumMaster® (CSM®) Scrum Alliance

Master of Science in Education Leadership Capella University

Bachelor of Arts in History & Political Science

Additional Credentials available upon request: Clean DMV Driving Record, Commercial Liability Insurance, Background Check Verification.

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