Customer Service & Delivery Operations Professional

Jeremiah Barton

Bossier City, LA ***** +1-318-***-**** ***********@******.***

Professional summary

I’m someone who enjoys working with people and keeping things running smoothly, whether that’s in a busy kitchen, helping a customer with their insurance, or making sure deliveries arrive on time. Through my mix of customer service, food service, and delivery experience, I’ve learned how important it is to stay calm under pressure, communicate clearly, and pay attention to the details that matter.

I take pride in being dependable, adaptable, and someone my team and customers can count on. Work experience

Fulfillment Expert / Checkout Advocate

Target Shreveport, LA

November 2025 to Present

• Fulfill online orders

• Ship from store orders

• Carrying 75+ pounds items

• Customer service

• Navigating through POS system

• Cashier

• Guest Services

• Drive up orders

• Back-stocking

• Freight

Amazon Driver

Amazon Flex Shreveport, LA

May 2025 to Present

• Picked up and delivered packages promptly and accurately.

• Used GPS and route planning to optimize delivery times.

• Provided courteous customer interactions for a smooth delivery experience. Kitchen Staff

Sonic Bossier City, LA

June 2023 to May 2025

• Operate fryer and grill while ensuring quality food preparation.

• Train and onboard new kitchen staff to improve productivity and food safety compliance.

• Maintain kitchen cleanliness and organization, supporting smooth operations during peak hours. Delivery Driver

Option Care Health Shreveport, LA

June 2021 to October 2024

• Delivered medical supplies to patients’ homes and businesses with a focus on safety and accuracy.

• Monitored and adjusted routes for efficiency, ensuring on-time deliveries.

• Maintained delivery records and provided professional customer service. Delivery Driver

DoorDash Shreveport, LA

May 2020 to October 2024

• Picked up and delivered food and retail orders to customers.

• Optimized delivery routes for efficiency and timeliness.

• Maintained professional service, ensuring accurate and damage-free deliveries. Delivery Driver

Grubhub Shreveport, LA

July 2021 to April 2024

• Picked up and delivered food orders with consistent on-time performance.

• Optimized delivery routes to minimize wait times and fuel costs.

• Ensured customer satisfaction by verifying accurate and damage-free deliveries. Delivery Driver

UberEATS Shreveport, LA

June 2021 to January 2024

• Picked up and delivered food orders promptly and accurately.

• Used GPS and route planning to optimize delivery times.

• Provided courteous customer interactions, enhancing overall satisfaction. Customer Support Representative

Teleperformance Shreveport, LA

October 2020 to February 2023

• Assisted members with insurance accounts, appointments, and prescription inquiries.

• Delivered clear and empathetic customer support, improving member satisfaction.

• Processed claims and benefits inquiries efficiently, reducing wait times. Crew Member

Whataburger Bossier City, LA

August 2021 to September 2021

• Took customer orders and operated fryer, grill, and cash register.

• Delivered excellent service in a fast-paced environment, earning employee-of-the-month recognition.

• Prepared food items while ensuring safety and sanitation standards. Barista

Starbucks Bossier City, LA

June 2021 to August 2021

• Prepared beverages and food orders while managing cash register and drive-thru operations.

• Maintained store cleanliness, resulting in consistently strong health inspection ratings.

• Delivered excellent customer service, resolving complaints and improving satisfaction. Education

High School Diploma

Parkway High School Bossier City, LA

January 2016 to December 2020

Skills

on-time delivery order management Microsoft Office Communication skills Delivery driver experience Food preparation Cash register Account assistance Route optimization Cash handling Commercial driving data entry Delivery driving Customer service Order management system problem-solving GPS navigation POS Food & Beverage Service: Food preparation, safety compliance, cash handling, POS systems adaptability Telecommunications headsets issue resolution Driving recordkeeping Math client communication Heavy lifting Mobile devices Basic math Certifications and licenses

Driver's License

Contact this candidate