Compliance & Administrative Operations Professional
Resume:
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LYNNAE C. CHARLTON
Nassau, The Bahamas N-**97 ● 242- 831-0681 ● ********@*******.***
PROFESSIONAL
SUMMARY
Detail-oriented Administrative and
Compliance Professional with 7+
years of experience across financial
services, government, aviation, and
healthcare sectors. Proven expertise
in regulatory compliance, fraud
detection, and operational support.
Currently pursuing a Bachelor of
Business Administration with a
concentration in Human Resources
Management at DeVry University.
Recognized for improving
processes, supporting audit
readiness, and enhancing client and
organizational efficiency.
EDUCATION
Bachelor of Business Administration
(Human Resources Management)
(In Progress)
Devry University
Bachelor of Arts in Psychology
University of the Bahamas
Intermediate AML: Compliance
Systems, 2022
The Bahamas Institute of Financial
Services - Elizabeth Avenue
High School diploma: 2011
St. John's College - Bishop Michael
Eldon Dr.
SKILLS
• Regulatory Compliance & Anti-
Money Laundering (AML)
• Fraud Detection & Risk Mitigation
• Administrative Operations &
Executive Support
• Payroll, Reconciliation & Financial
Processing
• Customer & Client Relationship
Management
• Data Management & Reporting
(Excel, EMR, Databases)
PROFESSIONAL EXPERIENCE
Administrator -Compliance
Gaming Board for the Bahamas Feb 2024-Present
• Support Compliance monitoring, licensing reviews, and regulatory submissions
• Assist in investigations of irregularities and prepare reports for management
• Maintain accurate records and support audits, inspections, and regulatory processes
• Coordinate internal documentation and ensure compliance with policies Office Administrator & Coordinator
Blessings Aviation Charter – Odyssey Aviation Apr 2023 – Feb 2024
• Managed payroll, reconciliations, and regulatory recordkeeping
• Reconciled 50+ accounts monthly, ensuring accuracy and compliance
• Improved operational workflows and customer service efficiency
• Coordinated administrative processes for daily operations. Customer Service Representative
Family Medicine Center Oct 2022 – Apr 2023
• Managed patient intake, insurance verification, and payment processing
• Improved patient satisfaction and reduced waiting times through efficient service
• Maintained accuracy in records and ensured compliance with procedures Fraud/Chargeback Officer
Commonwealth Bank Nov 2021 – Aug 2022
• Processed debit card fraud disputes and chargeback claims within regulatory timelines
• Monitored fraud alerts to protect customer accounts and reduce risk exposure
• Prepared reports to support fraud investigations and internal decisions New Business Assistant
BAF Financial & Insurance (BAHAMAS) LTD Jun 2017 – Jan 2020
• Processed new business applications in line with underwriting standards
• Verified client documentation and maintained complete case files
• Supported compliance with company policies and regulatory requirements
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• Delivered efficient administrative and client support services Teacher's Assistant, 08/2014 - 06/2017
St. John's College High School
• Assist in developing lesson plans based on the school's requirement
• Collaborate with teachers to monitor the development and basic needs of each child
• Understand the teachers' routine when delivering a lesson plan and running the class in the event the teacher is absent on a particular day
• Work with children in and outside of the classroom to promote their learning and development
• Communicate with parents on the progress of their child's development and/or any changes in the day-to-day schedule
• Daily interpersonal and presentation abilities.
Additional Experience
• Receptionist – Commonwealth Bank Nov 2021 – Mar 2022
• Brand Ambassador - Bristol 2015-2017
• Receptionist – South Side Medical Clinic Aug 2011 – Aug 2013 CERTIFICATIONS
• Registered Phlebotomy Technician RPT(AMT)
• Anti-money laundering training
• LOMA 281
• National Job and Skill Training Initiative
References - Available Upon Request
Contact this candidate