Customer Service & Safety-Focused Flight Attendant
Resume:
Adriana Argueta
Joliet, IL 60431
********.***@*****.***
Professional Summary
Customer-service–driven professional with over 10 years of experience in high-contact service roles, dispatch coordination, and safety-focused environments. Known for calm communication, conflict resolution, and attention to detail in fast-paced settings. EMT-Basic certified with a hospitality background, seeking a Flight Attendant position to deliver exceptional passenger care while prioritizing safety, teamwork, and compliance.
Relevant Experience
Hawthorne Maintenance
Dispatch / Administrative Support
2019 – Present
• Coordinated dispatch schedules while managing time-sensitive client needs
• Communicated clearly and professionally with clients to ensure service satisfaction
• Maintained accurate records and documentation with strong attention to detail
• Built and sustained client relationships through professional phone communication
• Demonstrated reliability, organization, and adaptability in daily operations
Family and Friends Insurance Agency – Chicago, IL
Sales & Customer Service Representative
2010 – 2017
• Delivered consistent, high-quality customer service in a regulated environment
• Prepared insurance quotes and accurately entered confidential client and policy data
• Conducted regular follow-ups to resolve concerns and retain long-term clients
• Managed high call volumes while scheduling appointments and addressing inquiries
• Maintained organized records in compliance with company and legal standards
• Contributed to a positive, supportive workplace culture
Local Lizard – Berwyn, IL
Bartender
2015 – 2017
• Provided attentive service in a fast-paced, high-volume environment
• Managed cash handling, registers, and daily financial reconciliation
• Followed safety and compliance procedures when opening and closing the venue
• Promoted events and specials to enhance customer experience and sales
• Trained and mentored new employees on service standards
• Built rapport with diverse clientele, encouraging repeat business
Nobel Elementary School – Chicago, IL
Volunteer
2013 – June 2015
• Supervised and ensured the safety of children ages 3–10
• Assisted with classroom organization and behavioral management
• Provided academic support to primary-grade students
• Demonstrated patience, responsibility, and clear communication
Education & Certifications
Morton West High School
High School Diploma – 2004
Weiss Memorial Hospital
EMT-Basic Certification – 2010
College of DuPage
Certificate in Hotel & Hospitality Management – 2013
Core Competencies
• Passenger Service & Conflict Resolution
• Safety Awareness & Emergency Response
• Calm Performance Under Pressure
• Teamwork & Professional Communication
• Dispatch & Time Management
• Documentation & Attention to Detail
• Microsoft Word & Excel
• Cash Handling & Accountability
Interests
Gardening • Reading • Long Walks
Contact this candidate