Escrow Administration and Customer Support

DEBORAH HOLCOMB

New Waverly, TX • 936-***-**** • ***************@*******.***

Professional Summary

Administrative, HR, accounting support, and escrow professional with 20+ years of experience supporting office operations, residential real estate closings, compliance, records management, funding, customer service, and high-volume administrative workflows.

Core Competencies

Administrative Support • Escrow Operations • Funding • HR Support • Data Entry • Records Management • Microsoft Office • Customer Service • Compliance • Calendar Management • Financial Processing • Communication

Professional Experience

Platinum Title Partners — Escrow Officer (2025–2026)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

TDCJ — Accountant II / Human Resources Specialist I (2024–2025)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

McKnight Title — Escrow Officer / Funder (2023–2024)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Texas Title — Escrow Officer / Escrow Assistant / Funder (2021–2023)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Capital Title of Texas — Escrow Assistant / Funder (2020–2021)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

InterAmerica Title Group — Escrow Officer / Office Manager (2020)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Fidelity National Title — Funding / Escrow Assistant (2019–2020)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Great American Title — Funding / Escrow Assistant (2017–2019)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Old Republic Title Company — Escrow Assistant (2016–2017)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Capital Title of Texas — Escrow Assistant /Funder (2013–2016)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

Willis High School - Grade Level Secretary (2010-2012)

••Managed comprehensive substitute teacher assignments,

ensuring consistent classroom coverage and compiling

detailed bi-monthly reports on allocation and staffing.

Coordinated administrative tasks, including preparation of

purchase orders, typing official correspondence, and

organizing meeting agendas to support efficient school

operations.

Served as primary point of contact for administrators,

handling incoming calls, managing mail distribution,

maintaining appointment calendars, and insuring accurate

recordkeeping.

Elliott Control Company, LTD – Purchasing Manager (2008-2009)

•• Managed daily office operations and supervised a team of 2

employees, ensuring smooth workflow and staff productivity.

• Oversaw the full cycle of accounts receivable, including

Invoice preparation, distribution, follow-ups, and

reconciliation of all accounts, including banking and credit

transactions.

• Coordinated purchasing activities by preparing purchase

orders, confirming with vendors, and tracking open orders,

• Maintaining accurate inventory levels through systematic data

Earlier Experience — Timekeeper; Administrative Assistant; Escrow Assistant; Escrow Officer (2002–2013)

• Managed complex administrative or escrow processes with accuracy.

• Coordinated documents, stakeholders, compliance, and records.

• Maintained exceptional customer service and attention to detail.

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