Housekeeping Operations Supervisor
Resume:
Christine Redman
Housekeeping Supervisor
Upper Marlboro, MD 20774
*****************@*****.***
A position as a Housekeeping Supervisor
Authorized to work in the US for any employer
Work Experience
Operations Supervisor
Sonesta Select Greenbelt - Greenbelt, MD
December 2021 to Present
Currently Supervise a 12 Member Housekeeping Staff with Personal and team accountability for Cleaning 152 guest rooms on a daily basis as well as assigned conference facilities and public areas to the Housemen.
Inspect rooms to ensure that they are cleaned to Brand Standards. Inspect rooms for damages and alert the Maintenace Department of issues.
Check rooms to verify vacancies post check out.
Making Schedules for Housekeeping and Maintenace Staff. Inventory of Guest Supplies, Linen, Laundry Supplies, Uniforms Follow all Company and Safety and Security Policies and procedures. Training all New Employee's. Hire Staff. Making sure all guest bathrooms, corridors and public areas are service in accordance with company's standards. Ensuring high levels of attention to detail and professionalism
Operations Supervisor
Marriott International, Inc. - Maryland
June 1999 to December 2020
linen from the Housekeeping Staff.
Begin to wash and dry and fold all linen.
Stocking Linen Closets.
Linen Inventory/Chemical Inventory for washing machines. Knowledge of OSHA safety guidelines for Housekeeping. Marriott International- Greenbelt Courtyard Greenbelt Md- June 03,2015. PROMOTED TO HOUSEKEEPING SUPERVISOR
Currently Supervise an 15 member Housekeeping Staff with Personal and team accountability for cleaning 152 guest rooms on a daily basis as well as assigned conference facilities and public areas to the Housemen.
Inspect rooms to ensure that they are cleaned to Brand Standards. Inspect rooms for damage and alert management of issues. Check rooms to verify vacancies post check out.
Maintain day to day operations.
Making Schedules for Housekeeping and Maintenance Staff. Inventory of Guest Supplies, Linen, Chemicals, Uniforms. Follow all Company and Safety and Security policies and procedures. Training all New Employees.
Ensuring high levels of attention to detail and professionalism. Making sure all guest bathrooms corridors and public areas are serviced in accordance with companies standards. Good customer service skills.
Housekeeper
Marriott International- New Carrollton Courtyard - Hyattsville, MD January 1992 to 1999
Greet every guest with a smile and a friendly hello even when busy. Cleaned 20 rooms daily, changing bed linens, fresh towels, cleaning bathroom tubs, toilets and sinks, vacuuming floors.
Restocking housekeeping carts.
House aide- Public areas such as Lobby space, Guest restrooms, taking out trash. Collecting soil linen from housekeepers and taking it to the laundry area. Also help with two Renovations of the Hotel Education
High school or equivalent
Skills
• housekeeping (10+ years)
• Microsoft Office (10+ years)
• MS OFFICE (4 years)
• Laundry (10+ years)
• Supervising Experience (10+ years)
• Microsoft Excel (4 years)
• Inventory Control (10+ years)
• English
• Kronos (3 years)
• Payroll (8 years)
• Microsoft Word (10+ years)
• Management (8 years)
• Employee Orientation (8 years)
• Oracle (5 years)
• Interviewing (10+ years)
• Cleaning (10+ years)
• Recruiting (10+ years)
• Office Management (7 years)
• Microsoft Outlook
• Operations Management
Certifications and Licenses
CPR/First Aid
August 2019
driver's license
Additional Information
Highlights of Qualifications:
. Over 26 years of professional Housekeeping Service.
. Motivated, Independent well organized, efficient and accurate.
. Eye for Detail.
. Friendly with all Guest.
. 3 Renovations
Computer Skills-
Microsoft office, PowerPoint, Microsoft Word, Excel. Opera, Fosse Additional Skills-
English- fluent
Spanish-knowledgeable
Expert in all Cleaning Supplies, including buffering, and waxing.
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