Client Relationship Executive & Finance Operations
Resume:
Executive- Client Relationship
KAUSHALYA KUMANAYAKE
SKILLS &
KEY STRENGTHS
Diploma in Credit Management
Certificate in Tourism & Hospitality
Management Thames College
Asian International Academy
EDUCATION &
PROFESSIONAL
QUALIFICATIONS
Fixed Deposits & Savings
Client Relationship Management
Finance & Credit Operations
Sales & Marketing & Digital Marketing
Credit Card Operations
Company Guidelines & Pocedures
Business Development
Microsoft Office
Leadership
Phone: +94-77-927-****
Associate Manager- Customer Services
Mrs Dilshani Amarasinghe
Finance Professional with 7+ years of experience in the financial services sector, currently working as an Executive – Client Relationship. Skilled in customer handling, documentation, financial procedures, client relationship management, and business development, with a proven ability to support business targets. Seeking an opportunity to leverage my experience and contribute to a professional, growth-oriented organization.
About Me
WORK EXPERIENCE
July 2019 – Present
Executive - Client Relationship
LOLC FINANCE PLC
Currently managing a Fixed Deposit portfolio of approximately LKR 350 Million, with strong experience in customer handling, relationship management, operational documentation, and business development. Handle FD, Savings, and other financial product-related customer requirements.
Manage customer documentation, registers, records, and operational processes.
Handle walk-in customers and provide professional customer service. Support finance and credit operations, including credit card-related activities.
Conduct sales, marketing, digital marketing, and customer acquisition activities.
Assist with recovery activities and customer follow-ups. Ensure compliance with company guidelines, procedures, and operational requirements.
Coordinate with internal departments to ensure smooth and efficient customer service.
REFERENCES
*********************@*****.***
No 56/8,Panagoda Road,Homagama
Diploma in Information &
Communication Technology
Rathnawali Balika M.V, Colombo 08
G.C.E. Advanced Level – Commerce
Stream 2018
Rathnawali Balika M.V, Colombo 08
Results: 1 B, 2 S
G.C.E. Ordinary Level 2015
Rathnawali Balika M.V, Colombo 08
Results: 2 A, 2 B, 3 C, 2 S
15-05-1999
LOLC FINANCE PLC
Married
Contact this candidate