Isabella DeSando
Brooklyn, NY +1-240-***-**** *********@*****.***
Work Experience
Bartender
Roofers Union Washington, DC
September 2025 to May 2026
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Developed knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Efficiently handled cash transactions and accurately processed payments using POS system
• Collaborated with the management team to develop promotional strategies and marketing initiatives for the bar
• Created a positive and energetic atmosphere behind the bar, fostering customer loyalty
• Created recipes for drinks that were showcased and added to the menu. Bartender and Server and Event Host
Topgolf Germantown, MD
June 2023 to April 2026
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Efficiently handled cash transactions and accurately processed payments using POS system
• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
• Provided exceptional service to guests during events, ensuring a positive and memorable experience
• Efficiently set up and organized event spaces, including tables, chairs, linens, and decorations
• Collaborated with event coordinators to execute seamless events according to client specifications
• Managed multiple tasks simultaneously while maintaining attention to detail and quality standards
• Followed all safety protocols and guidelines when handling food, beverages, and equipment
• Worked effectively as part of a team to ensure smooth operations before, during, and after events Team Leader/Supervisor
Regal Entertainment Group Rockville, MD
August 2021 to May 2022
The training, development, and coaching of non-management employees. Performing all staff positions as required. Ensuring guest satisfaction. Counting and reconciling all receipts taken in during a business day.
• Implemented effective communication strategies to foster collaboration and improve team productivity
• Monitored team performance and provided regular feedback to drive continuous improvement
• Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
Education
High school diploma
Skills
Team Management Bartending - Bartending experience (1–2 years) Time management POS Restaurant experience Cash handling Leadership Customer service Serving Supervising Experience Food safety
Certifications and Licenses
TIPS
July 2025 to July 2028
Additional Information
Authorized to work in the US for any employer
Current Student at the Stella Adler Conservatory of Acting