Experienced Maintenance Technician and Remodeler
Resume:
Mark Proctor
**********@*****.***
Avon, CO 81620
Subject: Application for Maintenance Tech
Dear Hiring Manager,
I am writing to express my strong interest in the Maintenance Tech position with your organization. I am relocating back to Vail Valley and have already secured long-term housing, making this a permanent move. Backed by 30 years of experience as a remodeling contractor, along with 30 years of parallel experience in property maintenance, professional handyman services, and maintenance technician work, I offer a deep combination of structural expertise and specialized facility care. This includes my recent tenure leading operations as the Head of Maintenance for Sonesta Simply Suites Hotels. I am eager to bring this extensive background and proactive work ethic to your team.
I am highly proficient in comprehensive property care, and my broad expertise directly aligns with your needs across several core areas. My 30 years of remodeling contracting experience have provided expert structural knowledge across residential and commercial properties, including framing, drywall installation, flooring, tile work, plumbing configuration, interior and exterior painting, and high-end finish carpentry. In addition, my 30 years of property maintenance, handyman, and maintenance technician experience have allowed me to diagnose facility issues quickly, resolve on-demand repairs, and manage preventive maintenance schedules efficiently. I am also highly skilled in appliance installation and repair, including troubleshooting, installing, and maintaining residential appliances such as small appliances, dishwashers, garbage disposals, microwaves, and other in-unit equipment. In my maintenance roles, I have developed a meticulous eye for detail during make-ready suite turnarounds, managing drywall repairs, seamless painting, and full structural restoration to meet high property standards.
My professional philosophy centers on efficiency, safety compliance, and maintaining an organized, clean workspace. Having spent decades managing projects and communicating effectively with property staff, tenants, and management, I understand how to maximize operational efficiency while maintaining high property standards. I am confident that my lifelong technical adaptability and rigorous standard of execution make me an exceptional fit for your maintenance team.
Thank you for your time and consideration. I welcome the opportunity to discuss how my 30-year background, technical capabilities, and specialized contractor skills can support your facility goals. Sincerely,
Mark Proctor
MARK PROCTOR
Avon, CO • 970-***-**** • **********@*****.***
SKILLS & CERTIFICATIONS
• Remodeling Contractor (35 yrs)
• Hotel & Property Maintenance
Management (30 yrs)
• Safety Compliance & Facility Standards
• Business Management
• Business Sales & Customer Service
• Professional Fly-Fishing Guide (30 yrs)
• Awarded 3rd Best Fly Shop
in Roaring Fork Valley
WORK HISTORY
Maintenance Manager Sonesta Simple Suites 01/2026-Present
• Performed hotel maintenance and repairs in guest rooms and property areas, including plumbing, electrical, drywall, painting, tiling, flooring, and carpentry.
• Completed make-ready work to prepare guest suites for occupancy, including repairs, touch-ups, appliance servicing, and restoring rooms to brand standards.
• Installed, troubleshot, and repaired appliances and other equipment.
• Inspected guest rooms, common areas, and building systems to identify maintenance issues, safety concerns, and preventive maintenance needs.
• Supervised a team of 2 maintenance technicians, assigning tasks, and ensuring repairs, make-ready work, and preventive maintenance were completed efficiently.
• Worked with management and hotel staff to address maintenance needs quickly while supporting guest satisfaction and daily operations. Professional Fly-Fishing Guide Independent Contractor 03/2000-12/2024
• Provided instruction in fly-fishing casting techniques, fish landing, fly selection, river etiquette & safety, including catch-and-release and habitat stewardship
• Guided drift boat & walk &wade fly-fishing trips on varied river systems in CO, UT & WY
• Built strong client relationships resulting in repeat business, referrals, and partnerships with outfitters and fly shops
Owner Colorado Custom Construction / 3M Custom Contracting 12/1991-12/2019
• Owned and operated a residential construction and handyman contracting business
• Managed all aspects of projects from client consultation and estimating to completion
• All facets of residential and commercial remodels, including property maintenance.
• Ensured compliance with safety standards, building codes, and local regulations
• Contractor references available upon request
Owner / Manager On the River Supply 3/2009-11/2018
• Owned & operated a specialty whitewater rafting and fly-fishing retail stores (3 locations)
• Oversaw daily business operations, including staffing, inventory control, purchasing, and vendor relations.
• Supported sales growth through merchandising, customer services and education, and maintaining strong product knowledge and service standards.
• Award for 3rd Best Fly Shop & Guide Service in Roaring Fork Valley (2013) EDUCATION
B.S. Construction Management University of Washington REFERENCES
• Sonesta Suites Hotel – Lonnie Price – Chief Maintenance Engineer 505-***-****
• Fish On Colorado (CO) – Jeff Powles 303-***-****
• Elk Mountain Anglers (CO) – Connor Uris 970-***-****
• Utah Pro Fly-Fishing Guides (UT) – Jeff Harwin 435-***-****
• Park City Outfitters (UT) – Brandon Bertegnole 435-***-****
• Dillon Halvorsen ***********@*****.***
• Andrew Fiske ********@*****.***
07/13/2026
To Whom It May Concern,
It is my absolute pleasure to write this letter of recommendation for Mark Proctor. Although I have only had the opportunity to work with Mark for a relatively short period of time, it did not take long for him to make an outstanding impression on me. His work ethic, character, and positive attitude have quickly made him an invaluable member of our team, and I can confidently recommend him both professionally and personally.
Mark is one of the hardest-working individuals I have had the pleasure of working with. He consistently approaches every task with dedication, professionalism, and pride in his work. No matter how large or small the job may be, Mark gives it his full attention and always strives to complete it to the highest standard. He is dependable, reliable, and someone I know I can count on without hesitation.
One of Mark's greatest strengths is his reliability. He is consistently early, prepared, and ready to tackle whatever challenges the day may bring. In the hospitality industry, unexpected situations arise regularly, and Mark has repeatedly demonstrated that he is willing to step up without complaint. He is always willing to go the extra mile, whether that means staying late to finish a project, assisting another department, or helping resolve an issue to ensure our guests have the best possible experience. Beyond his exceptional work ethic, Mark possesses outstanding character. He treats everyone with kindness, respect, and genuine courtesy. Our guests frequently appreciate his friendly demeanor and willingness to help, and his positive interactions leave a lasting impression. He also works exceptionally well with his fellow team members, fostering a cooperative and supportive work environment. Mark is the type of employee who naturally builds trust and earns the respect of everyone around him.
One quality that truly sets Mark apart is his wonderful sense of humor. He has an incredible ability to bring positivity to the workplace, even during the busiest or most stressful days. His upbeat personality helps boost team morale, and he makes coming to work more enjoyable for those around him. While he knows when it's time to focus and get the job done, he also understands the importance of maintaining a positive atmosphere, which is a quality that cannot be taught. As his manager, I am genuinely grateful that I had the opportunity to hire Mark as our Maintenance Associate. In the short time we have worked together, he has exceeded my expectations in every way. He represents the kind of employee every organization hopes to find—hardworking, dependable, honest, respectful, and committed to doing excellent work. I sincerely look forward to working alongside Mark for as long as he chooses to be part of our team. He has become an important asset to our hotel, and I have no doubt that he will continue to succeed wherever his career takes him. Any employer would be fortunate to have someone of Mark's caliber on their team. I give Mark Proctor my highest recommendation without reservation. If you have any questions or would like additional information regarding his character or work ethic, please do not hesitate to contact me. Sincerely,
Ashley Epperle
General Manager
Sonesta Simply Suites Denver West
Sonesta Simply Suites Corporate Headquarters
400 Centre St
Newton, MA 02458
To Whom It May Concern,
I am writing this letter to provide my highest recommendation for Mark Proctor, who has served as an exceptional maintenance professional.
In my role as Traveling Chief Maintenance Engineer for Sonesta Simply Suites Hotels, I oversee maintenance operations across multiple extended-stay properties. I have had the opportunity to work closely with Mark and evaluate his technical capabilities firsthand in his role as Head of Maintenance, a position he has held from January 6, 2026, to the present. Mark possesses an outstanding command of all facets of hotel facility maintenance, demonstrating exceptional technical qualifications across multiple trades. He is highly skilled in appliance installation and repair, consistently troubleshooting and servicing full-size kitchen appliances quickly to minimize guest impact. His general maintenance expertise is vast, particularly in make-ready work, and he excels in drywall repair, tiling, flooring, interior and exterior painting, light plumbing, electrical work, carpentry, structural troubleshooting, and preventive maintenance. Furthermore, Mark demonstrates a sharp eye for detail when restoring guest suites to brand-standard, pristine condition. He manages his time efficiently, maintains an organized and clean workspace, and strictly adheres to all corporate safety regulations and facility compliance guidelines. Beyond his technical adaptability, Mark brings a strong work ethic, stellar leadership, and a collaborative attitude to the property. He communicates effectively with management and hotel staff alike, always keeping guest satisfaction at the forefront of his work. Mark has been a tremendous asset to our team since his start date, and I recommend him without reservation. Please feel free to contact me if you require any further information regarding his qualifications. Sincerely,
Lonnie Price
Chief Maintenance Engineer
***************@*****.***
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