Senior Systems Engineer, Healthcare IT
Resume:
BRADLEY LAFHAMEYER
************@***.*** 601-***-**** Brandon, MS 39042
Summary
Senior Systems Engineer with comprehensive expertise in systems architecture, automation, and cross-functional team leadership. Proficient in enhancing system performance and security in both on-premises and cloud environments, while ensuring compliance with industry standards. Adept at developing solutions that improve operational efficiency and support healthcare IT initiatives.
Skills
Systems Administration
Microsoft 365/Azure On-prem & Cloud Platforms
Exchange Server Administration
SQL Database Administration
Active Directory Management
Group Policy Management
Identity & Access Management (Entra ID)
Network Administration (TCP/IP, DHCP, DNS, LAN,
WAN, WLAN)
Network and Information Security Administration
Infrastructure Architecture
Microsoft Windows Server Administration
Veeam Backup & Replication Management
Automation Scripting (Powershell, Bash)
Technical Documentation
Healthcare IT Management
HIPAA Compliance
Remote Software & Desktop Environments (RDWEB
Client, Citrix Workspace/Netscaler)
EPIC Systems and TruBridge (CPSI) Support
Client & Stakeholder Relationship Management
Systems Engineering
EPIC Systems and TruBridge (CPSI) Support
Sonicwall Firewall VPN Appliance
Experience
TechNation LLC Brandon, MS
Sr. Systems Engineer (Hybrid)
02/2022 - Current
Delivered client services for software development and web application interfaces, ensuring user satisfaction and system functionality.
Led cross-functional teams to enhance system performance and reliability.
Analyzed and resolved complex technical issues across on-prem Windows Server and Microsoft 365 cloud/Azure environments, facilitating seamless transitions and operational continuity.
Designed and implemented system architectures for diverse client needs.
Evaluated emerging technologies to improve operational efficiency and security.
Developed comprehensive documentation for system configurations and protocols.
Mentored junior engineers on best practices and troubleshooting techniques.
Supervised field technicians and installation crews, ensuring high-quality service delivery.
Baptist Memorial Hospital Memphis
Memphis, TN
Systems Administrator
04/2020 - 02/2022
Tasked with addressing daily connectivity issues with all remote patient room camera systems during COVID. Designed and implemented proper configuration schematics and was recognized for reducing overall system downtime by 90%.
Tasked with designing network configurations and implementation of data transfer devices in ORs on the Memphis, TN and Oxford, MS Baptist Memorial Hospital campuses.
Maintained VPSX support utility I built during my previous employment with Baptist Memorial Healthcare Corporation.
Implemented security protocols to safeguard patient data and systems according to HIPAA guidelines.
Troubleshot campus enterprise network issues, ensuring seamless communication across facilities and minimizing service disruptions.
Collaborated with IT teams to enhance system performance and reliability.
Provided technical support for end-users to resolve hardware and software issues.
Documented system configurations and procedures for operational consistency.
Oversaw storage management and data migrations.
Supported, configured, maintained and upgraded customer networks and in-house servers.
Coordinated with third-party vendors for resolution of incidents or provisioning of services.
Managed email routing and internal message protocols to support reliable delivery of communications.
Provided guidance and training to staff on best practices related to system administration procedures.
Managed and automated routine administrative tasks using Group Policy and scripting languages like PowerShell and Bash, increasing operational efficiency. Managed and maintained Windows servers across multiple platforms, ensuring high availability and performance in on-prem and Azure infrastructure.
FedEx World Technology Center
Collierville, TN
Developer (Programmer)
08/2019 - 04/2020
Developer on the Business Continuity Disaster Recovery team.
Tasked with writing the “Ransomware Playbook” which covers the procedures for mitigating cyber events and communications with Stakeholders at FedEx.
Tasked with the configuration and installation of EMC Vaults, air-gapping backup storage events of infrastructure.
Tasked with scripting methods for automations including directory data in the Oracle Online Directory which acts as a hub directory between AD and other directory dependent software platforms, databases, and integration solutions of analytical I/O data from the Archer platform to the Spotfire platform.
Analyzed user requirements to design effective programming solutions.
Modified non-functioning legacy APIs to ensure compatibility with production systems.
Mentored junior developers in best practices and coding techniques.
(Resigned position: opportunity to return to Baptist Memorial Healthcare Corporation in Memphis, TN)
ECS Federal (NCSC) Memphis, TN
Systems Administrator
09/2017 - 08/2019
Managed Windows Servers in federal domain forest in on-prem and Microsoft 365/Azure cloud infrastructure.
Managed IIS server web applications.
Administered user accounts and permissions for staff access management.
Collaborated with IT teams to enhance system performance and reliability.
Documented system configurations and procedures for operational consistency.
Oversaw storage management, data migration, backups and drive replacements.
On-Call rotation
Built and managed server backup system using Netbackup server appliance, and site inventory system.
Developed web applications and utilities using C#, C, and VB.NET programming languages.
Tasked with scripting methods for automating tasks and monitoring.
Maintained Active Directory infrastructure
Managed Microsoft Exchange email accounts.
Answered server alert trouble tickets using the federal “Service-Now” appliance.
Responsible for daily server deployments for local developer teams.
Troubleshot network issues to ensure seamless communication across facilities.
EwingKessler Inc. Memphis, TN
Systems Engineer
01/2015 - 09/2017
Installed, configured, and supported all physical and VM server infrastructure.
Designed and managed the enterprise network storage and backup infrastructure using EMC SAN, EMC Data Domain, and the Veeam backup appliance server.
Planned, developed, and managed the site-to-site VPN/WAN infrastructure using SonicWALL Firewall/VPN devices and Cisco Meraki switch technology, monitoring stability of the incoming WAN connections at each site.
Built and maintained the IT security infrastructure.
Built and maintained the Microsoft Exchange email infrastructure, including the McAfee MXLogic external mail filter appliance.
Managed the Shoretel VoIP telephone system.
Managed and supported the Siemens Access Control server.
Designed and maintained the RDWeb remote application web environment and Multi-site POS infrastructure.
Built and maintained the file server infrastructure.
Built and maintained SQL server and Microsoft Dynamics Great Plains infrastructure.
Designed and maintained the inventory infrastructure using barcode tagging and the TrackIT system.
Installed and managed network equipment and infrastructure. Baptist Memorial Healthcare Corporation
Memphis, TN
Systems Administrator
01/2013 - 01/2015
Developed and published multiple applications using ‘C', ‘C#', and
‘VB.NET'
Maintained server infrastructure and optimization for healthcare operations using on-prem and Microsoft 365/Azure cloud infrastructure.
Performed Data Center implementations and installations.
Collaborated with IT teams to enhance system performance and reliability.
Tasked with training Datacenter Operations staff on improved 24/7 server monitoring, support, and patching.
Developed internal utility for improved diagnostics of VPSX and organization-wide domain infrastructure.
Documented system configurations and procedures for operational consistency.
Implemented security protocols to safeguard patient data and systems according to HIPAA guidelines.
Forrest General Hospital Hattiesburg, MS
IT Team Leader
01/2012 - 01/2013
Performed daily Network Administration, server management, Network Cabling, Deployments, PC support, and software support for the following hospitals and clinics:
1. Walthall General Hospital
2. Jeff Davis Community Hospital
3. Marion General Hospital
4. Highland Community Hospital
5. Oak Grove Family Clinic
6. Gentle Path Clinic – Pine Grove
7. Women's Center – Pine Grove
8. Cancer Center – Forrest General Hospital
9. Public Safety – Forrest General Hospital
10. Forrest General Call Center
Provided network administration and technical support to EPIC and CPSI for multiple hospital wide conversions.
Performed daily maintenance and support for multiple hospital domain controllers, DB servers, terminal servers, pharmacy application servers, radiology PACS servers, AS400 servers, and Cisco equipment such as switches and routers.
Mentored junior staff in hospital policies and best practices for patient care.
Facilitated communication between departments to streamline workflow processes.
Oversaw compliance with health regulations and hospital safety standards.
Monitored workflow processes to identify areas for improvement and optimization.
Oversaw compliance with health regulations and hospital standards in all operations according to HIPAA guidelines.
Maintained a positive work environment that promoted collaboration between team members.
Addressed customer complaints to enhance satisfaction and loyalty. Skyhawke Technologies LLC Ridgeland,
MS
Network Administrator (Contractor)
06/2011 - 08/2011
Performed system analysis, software & hardware diagnostics, optimizations, data backups, PC imaging, installations, repairs, upgrades, domain connections and accounts on all Skyhawke domain computers in Active Directory.
Tested and implemented new technologies and upgrades as needed.
Designed and implemented inventory control databases for all equipment in Skyhawke inventory using Microsoft Access and SQL databases also including inventory barcodes and scanners for quick entry of data.
Set up and support of Nano zero clients as well as virtual desktop environments using VMware and Dell blade servers.
Built and supported Ubuntu Linux mass deployment and diagnostics server.
Exchange Server management.
Supported Cisco VoIP phone system.
Baptist Health Systems Jackson, MS
Systems Administrator
11/2008 - 06/2010
Project Manager of campus wide Information Systems projects.
Built and supported Windows DHCP servers as well as Windows mass deployment servers.
Performed system analysis, software & hardware diagnostics, optimizations, data backups, mass PC imaging, installations, repairs, upgrades, and LAN/WLAN network connections on all MBHS PCs.
Provided systems support for all systems including: O/S support, Domain connection support to MHP network, Lotus Notes system support, Microsoft Office software support, MHP support for account resets and unlocks, AS400 system installation and support, Physician Portal system installation and support, Care Manager system installation and support, HPF system support, BHS wireless network support, and CareNet admin support.
Provided setup and support for VNC client remote access, RDP server remote access, RDP client remote access, LanDesk remote access, and the LanDesk inventory system.
Mississippi State Hospital Whitfield, MS
Systems Administrator
11/2007 - 11/2008
Administered user accounts and permissions for staff access management in Active Directory.
Troubleshot network issues to ensure seamless communication across facilities, as well as diagnostics of network hardware such as switches, routers, tap 8 line connections, 66 Blocks, Patch panels, user LAN connections, and user WLAN connections.
Configured and maintained backup solutions to protect critical healthcare data.
Collaborated with IT teams to enhance system performance and reliability.
Provided technical support for end-users to resolve hardware and software issues.
Documented system configurations and procedures for operational consistency.
Managed Group Policy.
Deployed operating systems upgrades and security patching in accordance with IT policies.
Maintained inventory of hardware assets including servers, laptops, desktops.
Education
Hinds Community College Pearl, MS
Associate of Arts and Sciences in Computer Science 05/1998
The University of Southern Mississippi Hattiesburg, MS Some College (No Degree) in Management Information Systems Incomplete by 12 credit hours
Harvard University Cambridge, MA
Some College (No Degree) in Computer Science
Incomplete
Certifications
Oct 2025: Harvard Business School (HBS) - Leadership & Management: Resilient Leadership
Sept 2026: Fortinet's Network Security Expert: NSE 1 - Network Security Associate
Sept 2026: Fortinet's Network Security Expert: NSE 2 - Network Security Associate
Sept 2026: Fortinet's Network Security Expert: NSE 3 - Network Security Associate
Sept 2026: Microsoft Applied Skills: Administer Active Directory Domain Services
Aug 2026: Microsoft: Identity and Access Management (Microsoft Entra ID) (SC-300T00-A) – Completed References
John Keath, Director, Baptist Memorial Healthcare Corporation - 901-***-****
Terry Hale, Director, Baptist Memorial Healthcare Corporation - 901-***-****
Velvet, Smith, Network Administrator, Baptist Memorial Healthcare Corporation - 901-***-****
Jared Moses, Administrative Director of Operations, Baptist Memorial Hospital -901-***-****
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