Project & Content Operations Support Manager

Steve Kenary

Providence, United States 617-***-**** ***********@*****.***

PROFESSIONAL

SUMMARY

Versatile administrative and project support professional with extensive experience in financial services and fast-paced corporate environments. Skilled in coordinating projects, managing competing priorities, preparing business materials and presentations, maintaining documentation and data, supporting cross-functional teams, and keeping complex workflows organized and on schedule. Strong communicator with advanced Microsoft Office and business-system skills and experience partnering with executives, marketing teams, creative professionals, technology teams, and internal business partners. Known for being organized, dependable, detail-oriented, and adaptable.

CORE SKILLS

– PROJECT COORDINATION

– ADMINISTRATIVE & TEAM SUPPORT

– PROJECT TRACKING & DOCUMENTATION

– MEETING & EVENT COORDINATION

– SCHEDULING & PRIORITIZATION

– PRESENTATION & DOCUMENT SUPPORT

– PROOFREADING & QUALITY CONTROL

– CROSS-FUNCTIONAL COLLABORATION

– WORKFLOW & PROCESS SUPPORT

– MICROSOFT OFFICE: WORD, SHAREPOINT & DOCUMENT MANAGEMENT

– EXCEL & POWERPOINT

– WORKFRONT & JIRA

PROFESSIONAL

EXPERIENCE

Digital Media & Publishing Manager – Project & Content Operations MFS Investment Management

05/2020 – 06/2025 Boston, United States

Coordinated digital content and project workflows supporting marketing teams in the U.S. and internationally

Worked with marketing, design, technology, analytics, and compliance teams to keep projects organized and moving through completion Maintained and published website content and digital materials using enterprise content-management systems

Coordinated 60+ virtual marketing events annually, including schedules, creative assets, promotional materials, and supporting content Performed technical and content quality-control reviews to support accuracy, brand consistency, accessibility, and publishing standards Tracked projects, revisions, deliverables, and priorities across multiple concurrent assignments

Supported website enhancements, documentation, campaign tracking, and ongoing workflow improvements

Creative Services Manager – Publishing Operations Project Coordination

MFS Investment Management

12/2007 – 05/2020 Boston, United States

Coordinated production and delivery of approximately 2,500 marketing and client communication materials annually

PROFESSIONAL

EXPERIENCE

Maintained project schedules, priorities, resources, and deadlines across multiple simultaneous assignments

Partnered with design, marketing, compliance, and business teams to gather information and move projects through review and approval Supported editorial production workflows, including copy editing, proofreading, revision implementation, and final quality checks

Maintained project tracking systems, production documentation, status information, and reference materials used by 300+ internal stakeholders Facilitated regular production meetings to communicate priorities, capacity, deadlines, and outstanding needs

Helped identify and implement workflow improvements that reduced manual steps and improved turnaround time

Senior Materials Planner - Digital & Print

MFS Investment Management

Communications Product Specialist

Thomas Financial

Web Content Manager

Thomas Financial / CCBN

EDUCATION International Relations

Fairfield University

Minors: Spanish & Economics Semester at Sea Program

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