Customer Service & Retail Operations Specialist

Christen J. Huett

St. Ann, MO 557-***-**** ********.********@*****.***

Professional Summary

Customer service professional with 10+ years of experience in retail, food service, cash handling, sales, and fast-paced customer-facing environments. Skilled in customer support, POS systems, order processing, problem solving, multitasking, communication, and team support. Proven leadership experience as a Key Holder. Seeking customer service, remote support, or other growth-focused opportunities.

Core Skills

Customer Service Customer Support Verbal & Written Communication Cash Handling POS Systems Order Processing Sales Retail Operations Problem Solving Conflict Resolution Multitasking Time Management Teamwork Inventory Support Merchandising

Professional Experience

Team Member Steak 'n Shake

Jul 2026–Present

• Provide friendly, efficient customer service in a high-volume restaurant environment.

• Take and process customer orders accurately using POS systems and handle payments.

• Communicate with customers and team members to resolve order issues and maintain service quality.

• Manage multiple tasks and stations while maintaining accuracy, speed, and cleanliness.

Key Holder Dollar General

Apr 2026–Jul 2026

• Opened and closed the store and supported daily retail operations.

• Delivered customer service, processed transactions, and handled cash accurately.

• Maintained merchandising, promotions, inventory support, and store organization.

Customer Service Representative Family Dollar

Sep 2025–Nov 2025

• Assisted customers, operated POS systems, handled cash, and maintained the sales floor.

Crew Member McDonald's

May 2023–Aug 2023

• Provided fast, friendly customer service and accurate order support in a high-volume environment.

Roller Packwoods (Kassab Investments)

Aug 2022–Nov 2022

• Produced premium cannabis products while maintaining quality and productivity standards.

Order Picker Amazon

Jun 2022–Aug 2022

• Operated equipment and met productivity goals in warehouse order fulfillment.

Earlier Experience Various Employers

2006–2021

• Cashier, server, hostess, housekeeping, childcare, and food service roles with extensive customer service and cash handling experience.

Education

GED Current Student – Master Tattoo Institute

Contact this candidate